Topics

Hi,

Is it possible to make a bulk change of product description across different products?

I found I misspelled a word across 40 products and the thought of correcting one at a time gives me the chills....

Thanks for the help,

Martin 

Hi,

I have been working on changing the looks of my theme and came across this code in style.css file under theme (both custom and default):

the word "review" is spelt "reveiw" - see pic.

Is this supposed to be so? Or was that a typo that needs corrected in future upgrades?

All is well,

Martin

Hi everyone,

On my site, the product tabs are not easily recognized. They kind of get lost in the background, especially my "downloads" tab.

How can I change the tab background and / or text color to make product tabs more identifiable?

Hi,

First, sorry if I'm posting these in the wrong place. Couldn't figure out where to post possible bugs.

I was updating the email templates and I noticed a very strange behavior. Maybe is just my installation?

Again, this is on a completely fresh install. All my data has been imported to it.

When I open an email template for editing the page loads up with the html body in html/text mode. The code looks just fine. See pic "email template 1"

When change html body mode to "visual" it tries to load an image which it can't load and shows a broken image logo. See pic "email template visual." This somehow brakes the html code of the message.

When I switch the html body back to html/text mode, the code is all changed and messed up. See pic "email template 2" This means the email formatting no longer works as designed and the client gets an "ugly" email.

They way I had to work around this was by making all my changes in html/text mode without ever switching to visual mode.

I don't do anything other than switch from html/text to visual and then back to html/text mode.

Hi,

As you may know, I have been tinkering with a fresh installation of Abante 1.2.16.

After wrestling with Murphy for a few days... I finally got everything to work... even fast checkout...

BUT

Fast checkout works fine only when "Guest checkout" is ON. Once I turn "guest checkout" OFF and I run a test purchase, Abante freezes when  clicking on the "checkout" button on the "shopping cart" page. It goes to the fast checkout page but nada, only the icon showing page is loading.

Worse, when this happens, it completely freezes my entire website. I can't access anything. No admin access, no blog software access... nothing related to my website that is in a sub directory.

Eventually the server stops whatever happens with Abante and my websites become available again.

First time it happened I freaked out! Fortunately I decided to go ahead and do something else for a few hours. Upon return all was working again. Then I continued updating and migrating my store to the fresh installation, testing, smiling... all is working fine... UNTIL I decided to test "guest checkout" ... Now my websites are all down again.

One Abante cart tab of my admin panel I left opened showed a gateway timeout error. see image

Hi everyone,

This is a follow up on this topic.

http://forum.abantecart.com/index.php/topic,7309.0.html

I noticed this feature is not available in the latest AbanteCart version. Has a decision been made to drop it?

Seems to me that having multiple options for download availability is important. Otherwise whenever someone changes the status of the order, the download files become unavailable to the client.

Example:

I sell both digital and physical products. If a client orders both, then when I update the status of the order to "shipped" then the client no longer has access to the download file.

Hi,

I had some issues with upgrades so I would like to start with a fresh installation of abante in a new subfolder, migrate my store there, and then clone this new installation back to my original store's subfolder. (No hosting change)

Besides backing up the database and the content using -system/data/backup-restore and then uploading it to my fresh installation, is there anything else to be done?

Is there really a need to backup core files and copy those to my new installation? Or should I completely avoid this?

Thanks

Hi,

I made this comment on another thread as part of some other issues, but want to separate it from that thread.

Here is my situation:

1. I upgraded to 1.2.16
2. I use my own customized template (which I was told will need updated to 1.2.16 standards - but right now I have it functional)
3. When I switch to default template (and clear all cache,) Abante storefront does not display products on category pages. Home page displays ok, product page displays ok, but category page doesn't show any products. See images.

Any thoughts? My concern is that if I start updating my theme using new default theme files I will break my site.

Hi all,

Having had the same issue with default stripe and abantecart (cc box not showing) I upgraded both and I have been doing extensive tests.

I have noticed that default stripe doesn't always shows the cc box on checkout page. Sometimes it does but once in a while nothing... (I lost a sale yesterday to this - stripe shows the client and under details shows no cc entry at all thus no capture)


On my website checkout page, the cc card number box shows out of place. see image. Small stuff, but that's what clients notice and find "fishy."

Also, comparing my stripe account activity with what I was doing in Abante I noticed that when default stripe is selected for payment at Step 2 of checkout and client presses the 'continue' button, Abante communicates with stripe while checkout page is loading and sends client information to stripe BEFORE client enters cc number.

In this process abante sends the first name twice: once for the first name and once for the last name causing stripe to identify the client only by first name, first name. (see image)

The other thing about this sending of information before client completes purchase is that stripe still records the client in its customer list even if client abandons cart... and if you are testing live like me (up to checkout page but without completing purchase), then stripe records each occurrence of the checkout page as a new customer. OR, if client decides to edit order and leaves checkout only to return later to it with the updated order, then stripe records the same client twice. This creates a long list of repeated customers. See image.

Other thing I noticed is that the checkout page takes a long time to finish loading because of communication with stripe. The checkout page loads, but browser continues to churn while showing it is communicating with stripe. No clue what this means.

It seems that the default stripe payment app needs to be gone reviewed or perhaps even better - re-done from scratch rather than patch?

Hope info helps.

Hi,

For whatever reason the Stripe upgrade to 1.0.5 did not fix the missing cc card number field with my Abantecart.

History of my problem

1. Running Abante 1.2.15 and default stripe.
2. Learned that the donation extension was failing with default stripe.
3. Donation app developer suggested upgrading default stripe to 1.0.5
4. Upgraded to stripe 1.0.5 and stay with Abante 1.2.15
5. Stripe stops working - it no longer displays cc number field.
6. Upgrade to 1.2.16 to see if this solves problem. NO. Problem is still there.

I have php 7.3

I have attached Abante error log and web console code from checkout page.

Any thoughts?

Hi,

What is the purpose of the Customer Status being ON or OFF?

I noticed newsletter subscribers have the status as OFF. Is there a need for me to turn their status to ON?

Thanks.

Hi everyone, hope all is well,

I read the manual and forum about videos and successfully uploaded my own video, created a video block, and activated it on the product layout page.

When I go to the product page, the video is not embedded on the page. Instead you have to click it and then it opens a black screen. (see picture) After the video finishes there is no way to go back to the product page. Really unpleasant experience.

Here is a link so you can see what I mean (the video is a small test file).

https://bluestarway.com/increase4all/index.php?rt=product/product&product_id=78

-----  Is it possible to have the video embedded on the product page so that it can be viewed right there?

Thanks a lot

Hi everyone,

The problem:

I have been trying to upload a video via the media manager over a SLOW connection. The media manager shows only a status bar, so I have no way of monitoring if the upload is progressing or not. I have been sitting for almost an hour waiting and so far the upload hasn't finished. Without a progress bar I can't tell - is it almost done, half way, no where close? Should I continue to wait or cancel and try again later?

Suggestion

Add a progress bar to media manager upload. Show percent complete and perhaps transfer speed.

This would give those with slow connections and large files a way of telling if the upload is working or got somehow interrupted or the connection is way to slow for successful completion.

Thanks a bunch for all the good work.

Hi,

I went to the abantecart patch file page to download the patch files for 1.2.14.  I was able to download all files except two:

B.core/lib/

and

H.storefront/model/catalog/

When I click on those to files I get error message:

                                                 Sorry, the file you are requesting is unavailable.

Does that mean these two files are no longer necessary to patch upgrade from 1.2.13 to 1.2.14?

Thanks.

Hi, just beginning to understand how this SEO thing works. I read several of the older posts and realized that I probably don't understand the right use of keywords. So here are some very basic questions.

Q1
Until today, I was of the (probably tremendously false and outdated assumption) that I could enter as many keywords in the 'meta keywords' header as I wanted that pertained to the general focus of my website regardless whether those keywords appear on that page's visible content.

So for example my home page meta keywords include all kinds of keywords that relate to subjects, topics, and products that can be found throughout my website. Looking closely, most of those keywords don't appear in the content of that home page at all. I take this to be a mistake. Is that accurate?

Q2
Do I understand it right that I should probably limit the number of keywords I put inside the 'meta keywords' header  to 8 or less?

Q3
Then, I should use each keyword I entered in the 'meta keywords' header within the visible content of my page. And that the use of each keyword within this content should not exceed 4 to 6 times. Right?

Q4
Should I also include these keywords in my 'meta tag description'?

Thanks for your help.

Hi,

I have made several e-files available as free downloads on my shopping cart. Is there a way to track how many times each of these free files is downloaded?

Thanks

Hi again,

Still very happy with the cart, just another thing I realized. This time with downloads.

I have downloads set to activate when the order status is 'processing' which is my default order status for the store.

Now, I decided that whenever a customer would download the file, I would manually change the order status to complete. Unfortunately this created a problem. After the manual change, the order status 'complete' doesn't match the download requirement 'processing' and this deactivates the download for a customer.

At first I didn't understand the warning message I was getting from this change of order status.  The warning message would appear in the order summary under the downloaded files tab.

Eventually I recognized the problem and changed the order status back to 'processing' and this solved the problem.

Why is this a problem?

1. If customer downloads file and I change the order status to 'complete', he can't go back and make another download even if I allow several downloads of a file.
2. If I need to push an updated version of the file to the customer after I change the order status to 'complete', this file cannot be downloaded by customer

My suggestion for future carts would be:

1. would it be desirable to allow for several selections to be made under the downloads setting so that users can activate a download when order status is 'processing' and / or 'complete' and / or ...

2. if I were to change the store default order status to 'complete' then I would have to change all my downloads to activate on 'complete' and I have dozens upon dozens of them. Perhaps a feature to make batch changes to products would be a nice addition.

3. is there another option (besides no longer manually changing order status)?

Thanks,

Martin

Hi,

Very happy with the cart. One minor suggestion. The color scheme selected for showing which options are on or off has been a little confusing. Sometimes it is difficult to immediately recognize what the selected setting is.

For example, I just realized that the 'send mail' page in Abante Cart defaults the 'message body' to 'html/text' and that I was sending completely unformatted emails. I always thought I was in 'visual' mode... though I admit I found it odd to have no formatting tools... but figured it was just the way it was designed.

Thanks

Hi,

After sending various text emails to clients via the standard Abante Cart interface, I finally noticed that Abante Cart defaults the 'message body' text area in 'html/text.' The tab colors make it difficult to know what option is selected... and I certainly got it wrong.

This means that no paragraph breaks were ever coded into the mail I send and that my recipients were getting one continuous horrible looking blob of sentences.

TIP
When you send emails through Abante Cart's interface, make sure you click on 'Visual' to check the layout of your mail.

Elemental Watson! I know, but again the coloring scheme of Abante Cart makes it difficult to easily recognize what option is selected.

Hope this helps.

Hi,

Today I tried for the first time to contact a customer via my admin (Sales --> Send Email) and got an error message - see attached pic.

As far as I know everything else works fine. I have received alert emails and inquiry emails. I have the mail protocol set to 'mail.'

I looked at my server error log and found this

[Wed Dec 05 16:16:38.613064 2018] [:error] [pid 10431:tid 46928145516288] [client 107.77.245.8:21099] SoftException in Application.cpp:267: File "/home/site/public_html/increase4all/task.php" is writeable by group, referer: https://bluestarway.com/increase4all/index.php?rt=sale/contact&s=secret&token=Li2UxoudHedFrreQrMhHpu2T5GgU2wvV

Any thoughts would be appreciated.

Thanks