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AbanteCart Development => Extensions and Add-Ons => Shipping Modules => Topic started by: hunferthf on March 19, 2019, 09:48:29 AM

Title: Fedex trouble anybody can help please?
Post by: hunferthf on March 19, 2019, 09:48:29 AM

My Fedex extension is tested ok, buy when checkout for an order it shows below error.

Message: The length of the destination state or province exceeds the limit of 2 characters.

How can I solve this problem please? Thank you.

Title: Re: Fedex trouble anybody can help please?
Post by: Basara on March 19, 2019, 10:04:10 AM

What is the state name and state code in address?

Title: Re: Fedex trouble anybody can help please?
Post by: Basara on March 19, 2019, 10:05:36 AM

You can check State/Province code in your admin > system > localization > zones

Title: Re: Fedex trouble anybody can help please?
Post by: llegrand on March 19, 2019, 10:43:45 AM

here are the FedEx links for their requirements

https://www.fedex.com/us/developer/WebHelp/ws/2015/html/WebServicesHelp/WSDVG/Appendix_B_U_S_State_Codes.htm (https://www.fedex.com/us/developer/WebHelp/ws/2015/html/WebServicesHelp/WSDVG/Appendix_B_U_S_State_Codes.htm)

https://www.fedex.com/us/developer/WebHelp/ws/2015/html/WebServicesHelp/WSDVG/Appendix_A_Country_Code_Tables.htmhttp:// (https://www.fedex.com/us/developer/WebHelp/ws/2015/html/WebServicesHelp/WSDVG/Appendix_A_Country_Code_Tables.htmhttp://)

Title: Re: Fedex trouble anybody can help please?
Post by: hunferthf on March 19, 2019, 09:52:21 PM

Thank you, Basara.

I understand the reason now, do you mean we need to modify all the codes to 2 characters?
It must take a lot of work, there are total  3,947 different zones. Is there an easy way to modify please?

Title: Re: Fedex trouble anybody can help please?
Post by: hunferthf on March 20, 2019, 05:10:20 AM

And in product page, we have turned off free shipping.