Show Posts

Messages - squinn

Pages: [1] 2
Upgrade / Re: Upgrading from 1.2.16 to 1.3.3
« on: November 14, 2022, 02:45:59 AM »
Thank you  :)

Upgrade / Upgrading from 1.2.16 to 1.3.3
« on: November 11, 2022, 04:43:19 PM »
Recommendations on how to do this? I don't have a huge ecommerce site, so I'm considering (to avoid conflicts) it may be easier just to do a fresh install (but if anyone can tell me pressing the upgrade button will work smoothly I would do that). 

However, assuming a fresh install, I have the following queries:

I did a lot of editing to the stylesheet way back when I first built it. How different is the stylesheet in 1.3.3, because I noticed previous upgrades didn't change it much. Is it possible I can just replace it with my original, edited version?

Can I simply export my products and media and then import them straight to the 1.3.3 site? Ditto previous orders and customers.
I also have a couple of paid extensions. Since it's the same domain name, I'm assuming that would all be ok with a fresh install.

Also, does the new version have an easy way for uploading to Google Shopping and FB shopping? From what I've seen it doesn't have this option

Any help or opinions on the process is much appreciated.

Thanks for that. I switched to SMTP and all the errors indicated it was, indeed, being blocked by the server. I have contacted them, and they said some outgoing connections were blocked but they've whitelisted it now (however, still neither smtp or default mail working).

May have to find another host at this rate - I have been with these guys for almost ten years now, but the support on my recent issues have not been helpful
I had a time limit with this site, which is almost up, and it would be complete if it wasn't for the mail issue so I'm feeling pretty flat.
Crossing fingers it magically fixes itself like the seo urls did...

Thanks for your help. I want to stick with abantecart because it is way better than oc and wp once it is working.

Hello, and Thanks for your reply. I had already followed these steps at the time of my last post.
Attached is a screenshot in case I'm missing something

I have tested mail via storefront orders / contact form / order updates  and no emails are being received by customer or admin still.

Ok, so I manually uploaded the Twilio extension folder and reinstalled it, but have it turned off. It gets rid of the critical error, but I'm still not receiving emails from new orders or order page updates, to either the customer or the admin.

Just have mail protocol set to: Mail
no mail parameters
Alert mail: On
No additional alert emails (have tried with and without)

OK - so I think I've confirmed that it's related to Twilio.. just tested sending an order update via the status and comments section. It immediately came up with this error, related to twilio and no update was sent to the customer email.

Cannot send notification. Communication driver default_twilio is disabled! Trace: #0 /home/www/domainname/core/lib/im_manager.php on line 322 #1 /home/www/domainname/admin/model/sale/order.php on line 1215 #2 /home/www/domainname/admin/controller/pages/sale/order.php on line 1170 #3 /home/www/domainname/core/engine/dispatcher.php on line 306 #4 /home/www/domainname/core/engine/dispatcher.php on line 341

I can not go live with my site until this is resolved, as the email functionality and updates is critical for this particular business model, so I will be so grateful to have this fixed.

Support / Re: BackOrder Back Order
« on: April 17, 2022, 12:06:06 PM »
You can pretty much do whatever you want - you can go to admin / system /settings / checkout, and have it so customers can checkout even if stock is at zero.
Then change existing messages via languages or add in a html block to let customers know it is a back order.
Or, if all your products are back orders, just change the messages / add in the html and leave the stock full.

My impression was payment processors do not like back orders though.

General Support / Re: SEO url issue - updated
« on: April 17, 2022, 11:51:12 AM »
Thanks for your reply. I updated to 8 on the new install.. I really need to keep up with the times, i don't tend to look at these things until something doesn't work.

Re; seo urls, I turned them off and was contemplating just living with it while I added products etc., to the site. I turned them on again after a few hours and they are working fine, and have continued to work well since.


Thank you in advance.
I briefly enabled twilio just to see what it was about, then I disabled it and set the IM back to default 'no im driver found'message. I know twilio is an SMS service, not email,  but when I do test orders no emails came through to either customer or admin (the order went through ok in the store though), and it came up with an immediate 'critical error' notice, as follows:

Cannot send notification. Communication driver default_twilio is disabled!
Trace: #0 /home/www/domainname/core/lib/im.php on line 335 #1
/home/www/domainname/storefront/model/account/customer.php on line 190 #2 /home/www/domainname/extensions/fast_checkout/storefront/model/extension/fast_checkout.php on line 62 #3 /home/www/domainname/extensions/fast_checkout/storefront/controller/responses/checkout/pay.php on line 1072 #4 /home/www/domainname/extensions/fast_checkout/storefront/controller/responses/checkout/pay.php on line 954

I don't want twilio, so I deleted it entirely but it hasn't stopped the error (also cleared cache).
My mail settings are correct - I just use the default mail (not smtp) and I have a working email address attached to the store. It is not sending the customer email or the admin emails. I do think it's related to that extension, as it calls it the 'default communication'. Even though I disabled it (which should have reversed any changes twilio made) and then went on to delete it after receiving errors, it must have overrode a file somewhere.


General Support / Re: SEO url issue (new)
« on: April 17, 2022, 06:26:13 AM »
Ok - So I reinstalled the entire script, deleted the original database and started off with a completely new install.


I didn't change the htaccess.txt or add the SSL thing at all, I just renamed it .htaccess

I turned on SEO Urls, and initially thought this had fixed it. They were appearing correctly domainname/categoryname

Until I added a product. Then the URL does this: domainname/categoryname/productname


If I manually alter the URL to what it should be showing domainname/productname  it shows the product.

This time the only thing I did was change the stylesheet - and when I saw that error I put back the original stylesheet, but the error remains.

General Support / SEO url issue - updated
« on: April 16, 2022, 08:22:18 AM »
I found a work around for the 412 error previously mentioned. It just didn't like it when there was a - (dash) in the title of the product, so I manually remove the dash in the seo keyword section of the admin product page. Usually I just let it self generate.

 However, now I've added products they keep going to THE PAGE YOU REQUESTED CANNOT BE FOUND! as the URL says this: 

It only works if I manually change the URL to read like the seo url should

Or if I turn off SEO urls it all works fine, but I would rather have them working.

I have contacted my host, and they directed me to go back to the developer. I have also tried turning off mod-security and it doesn't appear to make a difference. 
I double checked the .htaccess, and it all appears good, when I compare it to the .htaccess in 1.2.16 ..
Are there other files I should check?

Could I have accidentally stuffed something up - I've changed a couple of minor details in a couple of .tpl files, and otherwise only changed things in the stylesheet.

The version of PHP I had was a bit low, I had it set at 7.1.  I've set it at 7.3 which is the minimum for 1.3.2 although I have higher options. Since the 1.2.16 site is working and hosted on the same account I am cautious about changing things the sites share.

As mentioned previously, the 1.2.16 version I use on a different domain has SEO urls working perfectly, with the same host. It also doesn't care if there is a dash in the title, I usually just use the 'generate seo' option for this reason.

I would love to get them working - not just for the SEO advantage, but because I think they look more professional.

General Support / Re: 412 Error
« on: April 14, 2022, 07:32:56 AM »
Thank you

General Support / 412 Error
« on: April 13, 2022, 10:22:26 AM »

Thanks in advance for advice. The site I'm building is not yet complete, but I have noticed an issue I want to iron out before going live.
This site uses abantecart version  1.3.2

Every now and then I get a 412 error. So far tested on chrome/desktop, firefox/desktop and chrome/phone

The error is when the link shows as follows: 

However, it sometimes goes through just fine when the url is as above.

It always allows it to go through (even after throwing the error) when I alter the url to be like this:

I have SEO URLS turned on.
I have renamed the .htaccess.txt to .htaccess. I have added a little code at the end to force it to https. But otherwise have not altered it at all.

I do not have this error in my other abantecart site which runs smoothly, and uses 1.2.16.

The exact error is copy and pasted below

412 Error
Your request got filtered out due to possible security issues.

One or more things in your request were suspicious (defective request header, invalid cookies, bad parameters)

If you think you did nothing wrong:

try again with a different browser
avoid any evil characters inside the request url
If you are the owner of the website, you can consider revising the rules of the mod_security module or turning it off from your Web Hosting Control Panel.

Should I turn off the mod_security module? And how do I do that?

Thanks again. Australia time zone here, so I'm overdue for sleep. Will check replies in the morning.

Thanks for your help ^_^

Thanks. It definitely worked in the demo.
I haven't added any third party extensions to the new abantecart I'm working on, I'm still in the very early stages.
I've just altered a little bit of the stylesheet, the layout and the languages so far. I have removed the 'latest product' left hand column on the product page. I'll try adding it back in, but I can't see why it would make a difference.
 The other, older one might have had a couple of extensions added, I can't recall now.
 Thanks for your reply.

Pages: [1] 2

Powered by SMFPacks Social Login Mod