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Messages - Basara

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#31
General Discussion / Re: Log in and cart loading a blank page
October 06, 2025, 01:36:38 AM
Quote from: elonmakmalon on October 06, 2025, 12:15:13 AMI log in in the backend it also displays a blank page. How do I get about this issue?
Hello.

Please log in to your hosting control panel and navigate to the AbanteCart error log to identify the issue
#32
Extension Support / Re: Default UPS extension crashes checkout a step 2
October 06, 2025, 01:35:24 AM
Quote from: timlight10 on October 05, 2025, 10:59:56 AMAny advice?
Hello.

Version 1.3.4 is quite outdated. It is recommended to make a full backup of your database and files, then update to the latest AbanteCart release. This should resolve the issue with the UPS extension and ensure you get all recent fixes and improvements.
#33
How-to questions / Re: Novator Main Page Carousel CCS help
October 03, 2025, 07:35:34 AM
Hello.
Please share the URL to your site
#34
General Support / Re: add JavaScript code in head section
October 02, 2025, 05:44:48 AM
Hello.

Yes, you can add JavaScript to the <head>. There are a few ways to do it:
   1.   HTML Block – Create an HTML block with your <script> code and assign it to the Header section in Layouts.
   2.   Edit Template – Add your code directly in /storefront/view/<your_template>/common/header.tpl.
   3.   Extension – Create or use a small extension to inject scripts (upgrade-safe).
#35
General Support / Re: How to add a cookie acceptance script for european countries
October 02, 2025, 03:01:27 AM
Bonjour et bienvenue sur le forum AbanteCart!

If you want to add your own cookie acceptance script, the simplest way is to use an HTML Block. You can insert custom HTML/JS code into your storefront and place it in any layout you need. See the guide here: How to install an HTML Widget

Alternatively, if you prefer a ready-made solution, you can use one of the advanced GDPR extensions from the AbanteCart Marketplace. These include built-in cookie consent banners and extra GDPR compliance features: AbanteCart GDPR Extension

Both approaches work: if you just need a simple JavaScript injection, the HTML block is quick; if you need full GDPR compliance, the extension is more complete.
#36
Extension Support / Re: PAGE BUILDER not installing - why?
October 02, 2025, 02:54:28 AM
Quote from: frankcohen on October 02, 2025, 12:41:32 AMIs this a compatibility issue with v1.4.1, or is there an extra step required to activate the builder interface? Any help would be greatly appreciated!

Please upgrade to the latest AbanteCart 1.4.2.1
#37
Extension Support / Re: Avatax Integration Not Taxing Shipping
October 01, 2025, 10:18:07 AM
Really appreciate you putting up the solution!
#38
Support / Re: how do I fix this
September 29, 2025, 06:05:04 AM
Hello.
This looks like a JavaScript conflict between the YouTube gallery and AbanteCart's banner slider. Open your browser's console (F12 → Console tab) to check the exact error when it "snags." Most likely, functions or variables overlap, or both scripts use the same jQuery methods. You'll need to adjust the gallery script
#39
Support / Re: Any ideas what's going on?
September 29, 2025, 04:11:15 AM
Hello.
Could you share the URL of your website? That'll help check if the block is triggered by the domain itself or something specific in the site's structure.
#40
Support / Re: Error Code 400
September 26, 2025, 10:01:08 AM
Quote from: cartagan on September 26, 2025, 09:26:36 AMMy main question is how do find out what that error means since it's not in the log like it says it should be.

Start with checking the delivery methods limits
#41
Extension Support / Re: Avatax Integration Not Taxing Shipping
September 26, 2025, 08:50:43 AM
Hello.

Do your delivery methods in the Avatax extension have a proper Avalara tax code set?
#42
General Discussion / Re: Fast_Chekcout
September 26, 2025, 05:26:46 AM
Hello.
This issue may occur on Windows systems. The error is related to how models are loaded on that version under Windows.

You need to use AbanteCart 1.4.3 or later. You can download the patched version here which still in developement:
https://github.com/abantecart/abantecart-src/archive/refs/heads/1.4.3.zip
#43
Support / Re: Can refunds be issued from Abantecart?
September 25, 2025, 05:36:51 AM
Hello.
The Customer Transactions screen isn't meant to list all orders. It's more like a balance or store credit system. You add to it when giving a refund, bonus, or credit, and the customer can then use that balance on future orders.

Normal orders paid by cash, card, PayPal, etc. won't appear there because the balance didn't change. If you want to refund to their account, you'll need to add a new transaction manually.
#44
Support / Re: Error Code 400
September 24, 2025, 09:44:41 AM
Please review each method under Extensions > Shipping: make sure the geo zone covers the delivery address, and remove any limits (weight min/max, volume min/max, subtotal min/max). These filters commonly hide methods. For Free Shipping, set threshold to 0 while testing; for Weight-Based ensure products have weights and the rate table covers the cart total and address Location. Clear cache and retest.

Also consider updating to AbanteCart 1.4.2.1 (backup files + DB first), as this may already be fixed.
#45
Support / Re: Error Code 400
September 24, 2025, 01:56:44 AM
Hello
Please try clearing the AbanteCart cache first and then repeat the checkout process to see if the error appears again.

If it does, we'll need more details to help:
    •    The exact error message from the AbanteCart error log (not just the popup).
    •    A screenshot of the error on the checkout page.
    •    Your AbanteCart version.
    •    The theme name you are using.
    •    Whether this happens during guest checkout or registered customer checkout.
    •    The delivery address details used during checkout.

With this info, it will be easier to diagnose why the shipping methods are not showing.
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