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Messages - Basara

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5236
Customization help / Re: How to validate comment section in shipping?
« on: June 25, 2014, 04:40:19 AM »
The customer must fill in the comment section before they proceed to payment section. Any tips where should I go? Thanks.

Hello.
This is because you have only one shipping method and AbanteCart skip shipping method selection page. In case you have several shipping methods available customers fill comment before payment section


5237
Customization help / Re: email order confirmation edit comment text
« on: June 25, 2014, 04:32:20 AM »
Hello.

Looks like this issue already fixed please see post

5238
Customization help / Re: Looking for someone who can help my website
« on: June 25, 2014, 04:24:17 AM »
Hello.
If you are looking for commercial grade individual support, please contact help@abantecart.com

5239
Customization help / Re: Options decsription?
« on: June 25, 2014, 04:20:01 AM »
Hello.

For Option Type: selectbox you can try placeholder field see screenshot

5240
Support / Re: Make Sort By: Use Default As The Main Sort By View
« on: June 25, 2014, 01:17:30 AM »
Hello.

To remove some of Sort By you need to modify AbanteCart core files
for categories this is
https://github.com/abantecart/abantecart-src/blob/master/public_html/storefront/controller/pages/product/category.php
see line 234-286 comment php code for each not needed sorting.

Please note after Cart upgrade changes in core files will be lost

5241
Support / Re: Search Question/Issue
« on: June 24, 2014, 01:59:24 AM »
Can you please explain how to make this happen?

Hello.

By default search look on for 'Product names' and 'complete tags'. Try to search with 'Search in product descriptions' enabled see link http://inkandtonertoday.com/index.php?rt=product/search&limit=&keyword=p2055&category_id=0&description=1&sort=undefined
by default it is OFF

Another solution is add more tags to products

5243
Support / Re: Can the OrderID in the Admin Be Changed?
« on: June 24, 2014, 01:39:06 AM »
So we cannot change anything in MySQL then to change to a different OrderID?
Order Id is AUTO INCREMENT Field - Auto-increment allows a unique number to be generated when a new record is inserted into a table.
There is another id related to the orders - Invoice ID. In admin when you open order there is Generate button to generate invoice id. Also AbanteCart have few settings for invoice number - Invoice Start No. and Invoice Prefix.  It is AUTO INCREMENT too but this id is separate from ORDER ID and not required.



I placed 3 test orders (1 by mobile phone) using Malaysia address exactly as this customer did and went thru the entire order process. Each time only Global Priority Int'l was listed and the correct shipping was charged. I used the cheque method which wont charge me anything. Could it have been a glitch?
Try to replicate issue with customer account. Go to admin-sales-customers find needed customer and click on 'Act on behalf' button. This will allow you to login as customer

It seems this person may have just registered for an account. There was no order assigned to them. They appear in Customers but not in orders. They would have been #2. They were given an OrderID of 2 I thought.
You can see that 4 & 5 are missing because those where my test orders that I deleted

If customer did not complete order it will be not visible in Admin-Orders  :). Maybe you need Abandoned Orders View extension with this extension you can view orders that were not completed or if customers never checkout or had issues completing order.

One more thing. Next time please create separate topics for each question

5244
Support / Re: all categories translation
« on: June 23, 2014, 09:53:51 AM »
Hello.

On your screenshot I see 'Section: Admin' You need translation for storefront

5245
Support / Re: Can the OrderID in the Admin Be Changed?
« on: June 23, 2014, 09:51:33 AM »
It would be very nice if we could have the order ID's changed to something Alphanumeric like 5008M to denote it is a mobile order.

Please advise if this is possible.
Hello. Order ID is UNIQUE number generated automatically by MySQL database engine


I also wanted to mention that someone from Malaysia placed an order to be shipped to Malaysia but in the order it shows for shipping method Priority Mail US.

How did this occur? I created a test order using the Cheque method  with the exact same products and the individuals information and when I went thru the order process it correctly used the shipping method and cost.

You are talking about shipping address 'to be shipped to Malaysia' or shipping method 'Priority Mail US'? Check you shipping methods setting. Each shipping method can be configured to work with some location only (only US or only Malaysia for example).

This is really weird. We also got a second order but the person did not have an order shown. It was 0. I figure they registered an account for future use on the site but why did she get assigned an orderID?

Please post more details and screenshots. What do you mean 'it was 0'? or what do you mean 'why did she get assigned an orderID' ? Only AbanteCart engine can assign order id.

5246
Customization help / Re: add to cart button
« on: June 23, 2014, 07:57:35 AM »
Hello.

You need to modify CSS for this template
../storefront/view/default_html5/stylesheet/style.css
search for css rule about 958 line
Code: [Select]
.thumbnail a.productcart {
background: #00A1CB url(../image/prodcutcart.png) right 7px no-repeat;
color: #fff;
float: right;
padding: 8px 27px 8px 8px;
font-size: 13px;
text-transform: uppercase;
}

5247
Customization help / Re: Top Menu icon movement...
« on: June 23, 2014, 07:45:33 AM »
Hello.

The recommended size for uploaded images to be 16x16 or 24x24 pixels. Use transparent .png images

5248
Customization help / Re: Zoom preview window size
« on: June 23, 2014, 07:22:57 AM »
Hello.

try to upload larger image (lager in width&height px)

5249
General Discussion / Re: How to change the extension I?
« on: June 23, 2014, 06:23:53 AM »
Hi.

There is no SEO for this pages see topic

5250
General Discussion / Re: Remove Product Availability
« on: June 23, 2014, 02:49:01 AM »
Hello.

Go to the product page in admin and disable Track Stock setting.
read more about Stock processing configurations in AbanteCart

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