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Topics - bubblegumweb

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Hi Guys,

I have a real big problem which hopefully someone will be able to help me solve. I have a customer who has ordered at least 40 downloadable products but in there account area on the download tab it shows as having 40 items for download but when the download area is accessed it only shows 20 download items. I have gone through system settings to see if there is any option to show more downloads in a customers area, but I see nothing. Can anyone please help with this problem?


Installation and Configuration / email activation on new accounts
« on: September 21, 2015, 02:14:28 AM »
Hi all,
I seem to be having a problem with the new account setup. When I get a new account registering AbanteCart sends out the activate account emails just fine, but when the customer clicks the activate account they still can not login. I have checked the customer status in admin settings and the accounts still have to be switched on manually. Am I missing something here in the settings that I should enable for new accounts?


Customization help / The Footer content text
« on: August 01, 2015, 02:58:28 AM »
Hi All, I am looking to change the text colour which is displayed on the footer that shows the content menu tabs. At the moment I see that the default  is a GREY and hover over is WHITE. I have looked in the stylesheet but just can not seem to find where I would define colours for these text links showing in the footer area. Any ideas on the location please?


Template Support / main banner slider default html5
« on: July 13, 2015, 05:15:03 PM »
Hi All,
is there any way I can get the main banner sliders to all scroll across from left to right instead of the default slide sequences it  has?


Support / Admin page not showing
« on: May 17, 2015, 02:05:50 PM »
Hi all,
I have recently had to restore my server from a March 2015 backup and upon completion my website is up and running but when I go to the admin page to login it is just showing a blank page, no login box. Now my server people have sent me an email saying server restore was successful and also added this comment in the email "note that if the restored website(s) is not working properly or even opens completely different site, - this is normal, and you don't need to worry. This is due to a new IP assigned to the site and it will start working normally in several hours."

I am hoping this is why I do not see a login page. Could anyone put my mind at ease and maybe this is why I do not see any login page?


Template Support / Customer account download area
« on: May 13, 2015, 07:21:18 AM »
Hi all,

Upon testing a downloadable product I have logged into a customer account to see if the download section works but I do not see anymore the button to download any products. This has happened since I have upgraded to the most current version of Abantecart. ( SEE SCREENSHOT ) Any ideas how to fix this problem please?


Hi all,
I have a problem since upgrading my abantecart to the most current version in adding downloads. I go through the process of adding a download right up to the bit where it says add image url or resource html. Now when I had version 1.9 I could easily add the downloads, but on this current version it just will not add the html url resource no matter what I try I just can not get it to add the download link. I have looked everywhere for some sort of video tutorial on adding downloads for the most current version but can not find any. Can anyone help me with advice?.   Here is my full process of adding a download link and file. I create a new download and fill in all correct information:  then I click on (resource) with the blue sphere and cross in it. The I go add image URL or resource HTML which then I type in the location of the zip file and then give it a name and then click save. The I am brought to a new window with the heading RESOURCE LIBRARY. and an option to SAVE AND LINK. when I click the link it takes me back to the create download section with the option to save but in the resource file at the top it has a logo in it that says DOWNLOAD. I click save but the download I created is always showing as colour RED to say download not linked?  HELP PLEASE!!

General Support / Down grading AbanteCart Cart
« on: May 12, 2015, 10:43:33 AM »
Hi All.

Since I have upgraded AbanteCart cart to the most current version I am finding that I receive quite a few errors in tasks that I ask AbanteCart to do. My question is, Can I downgrade my AbanteCart cart version from the most current AbanteCart cart back down to version 1.19 when everything worked perfect?


Upgrade / Product options editor
« on: May 10, 2015, 08:47:56 AM »
Hi all,

since upgrading to the most current version of Abantecart I do not see anywhere in the products edit section that you can change font colour like I used to be able to do in previous versions. Am I missing something in the box where you type all your product details in, I don't see any button for changing text colours?


Built-in Features / shipping charges
« on: May 02, 2015, 12:22:47 PM »
Hi all,

My question is, if I have a product at £19.99 which I wish to offer free shipping within the UK, but must apply a charge if ordered from outside the UK, is this possible in Anatecart?


Templates / html5 template 1.19 Footer Text Colour
« on: March 20, 2015, 01:23:58 PM »
Hi all,

any advise on how the change the footer font colour would be a great help.


Customization help / AbanteCart cart 1.19 version
« on: March 20, 2015, 01:03:38 PM »
Hi all, I have a slight problem in making the category menu display to the right hand side of the website even though I have tried all positions  in the DESIGN/LAYOUTS page. At the moment the category menu displays to the right. Can anyone suggest how to make the menu display to the left hand side please?


General Support / Menu not working
« on: January 17, 2015, 03:07:46 PM »
Hi All,
I have a problem which has suddenly appeared. My main page loads fine but when I click on any of the menu links it comes up with a webpage not found error. Can someone please take a look and advise please?

Template Support / Banner manager
« on: January 14, 2015, 04:45:48 PM »
Hi guys in the banner manager section where you can edit the text and images in the html5 slider, how do I change the text default color from white to another color?

General Support / what does this mean?
« on: December 16, 2014, 03:07:35 PM »
Hi all,

when ever anyone purchases from my AbanteCart website I get notification in the admin area saying "Probably payment conflict" this happens on any purchase which is done on my site. I never used to get this message. The payments have been checked via paypal and have gone through ok, so the payment message on my site has me baffled??


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