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Shopping Cart Operations => Documentations & Manuals => Topic started by: bushtrad on May 10, 2022, 10:14:00 AM

Title: Send Mail Problem
Post by: bushtrad on May 10, 2022, 10:14:00 AM

I have tried to set the parameters for sending mail from my online shop and am repeatedly thwarted.
Settings are as per the host recommendations and the FROM email address is receiving emails correctly.

SMTP
mail.bushtraditions.org
enquiries@bushtraditions.org
Password newly reset and tested
SMPT Port 465
Timeout 10

Help would be appreciated. Thanks Dave

The error log shows:
2022-05-10 23:37:24 - Error: EHLO not accepted from server!
2022-05-10 23:37:24 - Error: AUTH LOGIN not accepted from server!
2022-05-10 23:37:24 - Error: Username not accepted from server!
2022-05-10 23:37:24 - Error: Password not accepted from server!
2022-05-10 23:37:24 - Error: MAIL FROM not accepted from server!
2022-05-10 23:37:24 - Error: RCPT TO not accepted from server!
2022-05-10 23:37:24 - Error: DATA not accepted from server!
2022-05-10 23:37:24 - Error: DATA not accepted from server!
2022-05-10 23:37:24 - Error: QUIT not accepted from server!
2022-05-10 23:37:24 - App Error: AbanteCart core v.1.2.15 AMail Errors: Error: EHLO not accepted from server!
Error: AUTH LOGIN not accepted from server!
Error: Username not accepted from server!
Error: Password not accepted from server!
Error: MAIL FROM not accepted from server!
Error: RCPT TO not accepted from server!
Error: DATA not accepted from server!
Error: DATA not accepted from server!
Error: QUIT not accepted from server!
Trace:
#0 /home/bushtrad/public_html/sales/admin/controller/task/sale/contact.php on line 257
#1 /home/bushtrad/public_html/sales/admin/controller/task/sale/contact.php on line 162
#2 /home/bushtrad/public_html/sales/admin/controller/task/sale/contact.php on line 74
#3 on line
#4 /home/bushtrad/public_html/sales/core/engine/dispatcher.php on line 293
2022-05-10 23:37:24 - App Error: AbanteCart core v.1.2.15 Some errors during step run.
Trace:
#0 /home/bushtrad/public_html/sales/admin/controller/task/sale/contact.php on line 203
#1 /home/bushtrad/public_html/sales/admin/controller/task/sale/contact.php on line 196
#2 /home/bushtrad/public_html/sales/admin/controller/task/sale/contact.php on line 74
#3 on line
#4 /home/bushtrad/public_html/sales/core/engine/dispatcher.php on line 293
2022-05-10 23:37:24 - Task_id: 13 : step_id: 18 - Failed. 0 emails sent.
step details:
array (
'step_id' => '18',
'task_id' => '13',
'sort_order' => '1',
'status' => '1',
'last_time_run' => '0000-00-00 00:00:00',
'last_result' => '0',
'max_execution_time' => '80',
'controller' => 'task/sale/contact/sendEmail',
'settings' =>
array (
'to' =>
array (
0 => 'davo2579@yahoo.com.au',
),
'subject' => 'adfdfgfdgfdg',
'message' => 'fgfhgfhg fghgh fh',
'store_name' => 'Online Sales',
'subscribers' =>
array (
),
),
'date_added' => '0000-00-00 00:00:00',
'date_modified' => '2022-05-10 23:37:13',
)

Title: Re: Send Mail Problem
Post by: Basara on May 11, 2022, 01:07:16 AM

Hello.
Make sure the port is correct and try enquiries as username

Title: Re: Send Mail Problem
Post by: bushtrad on May 12, 2022, 11:46:54 PM

Thanks for your response Basara
My host provider suggested trying port 25 ie not secure email and it worked.
The site has a current security certificate for mail.bushtraditions.com.
So how do I make AbanteCart use the secure port?
Dave

Title: Re: Send Mail Problem
Post by: Basara on May 13, 2022, 05:29:13 AM

Hello.
AbanteCart does not control the connections. It is up to your host to allow connection to this port or your mail server to allow incoming connection