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Messages - llegrand

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Support / Re: Zip code problem
« on: July 09, 2021, 08:33:10 AM »
This is a WHY2 integration -  we saw this last nite and have found and fixed the issue.  USPS webservices rate look will only allow 5 digit and we have fixed the coding to only use the first 5 digits on a domestic ship.
The latest version will be in the MarketPlace.

NOTE: third party extensions are best served by opening a support ticket with the developer.  There is a link within the MarketPlace for support.   For WHY2 extensions we have our own support ticket system and there is a link to that support page within each of our extensions. 

Extensions and Add-Ons / Re: email editor extension
« on: July 08, 2021, 10:46:27 PM »
That is our extension (WHY2)  and yes it does what you want.  We haven't released it to the MarketPlace yet.  It will be added in the near future.

 It is not a free extension. The price will be $30. 

The manual for it can be found here:

Development Help Needed / Re: total price not balance
« on: June 27, 2021, 10:22:38 PM »
The option is an adjustment to the Base Price of your product.  See the attached screen shots for more info.

The jumbotron is informing the customer as to total price of their selection.  You can a + to your option  value or the the word add.

There are a couple of extensions in the marketplace that may work better for you and your customers

Development Help Needed / Re: total price not balance
« on: June 27, 2021, 03:04:49 PM »
there are different ways to set up options:
Here's the docs info for some references:

Please provide us more info,  or even better screen shots of what you are seeing and what you want to see.

What AbanteCart version are you using?  some previous versions have a different presentation sometimes.

Installation and Configuration / Re: Bug with checkout?
« on: June 16, 2021, 03:02:52 PM »
as an assistance to admins who aren't use to working in the code or where different things are found with in the AbanteCart files  we often post a "patch file" in our WHY2 AbanteCart Information Hub

We have done so for this fix from core devs.

There is also a clickable link to how to  install via cPanel.

Hope this will assist you.

The Why2 Support Team
a third-party developer of extensions and integrations

And more's the pity you assumed we didn't look at it!.   However,  we also assumed you could see the edit button on the right side. :D
Seems we both might have been in error.

Attached screen shot so you can see ALL of the  fields. 

Hopes it helps you.

the warning error has told you the issue.  -  If you want a different weight class to be the default you need to set it to 1.0000.
Which ever wt class is 1.0000 becomes the default.  System will not let you delete the default class. 

Once you set a new weight class to 1.0000 for default  then you can delete any other one(s) you wish.

If you have more than one class,  you need to set the parameters for it as a function of your default class

Installation and Configuration / Re: Instructions about Shipping
« on: June 06, 2021, 05:50:52 PM »
there is a typo in the manual  (the core devs will correct the typo)

Just click on the Extension > Shipping>  Weight Based
the rest of the manual page is correct.

Customization help / Re: Gift Certificate
« on: May 27, 2021, 10:50:53 PM »

this is available in the MarketPlace.  Perhaps it will work easily for you.

If you are using AbanteCart v 1.3.0,  you should contact the developer before buying as it doesn't seem to have a 1.3.0 version yet.

custom templates have different coding.

Perhaps  ask the developer of your template for assistance.

General Support / Re: Tax issue
« on: May 17, 2021, 12:06:38 PM »
just some FYI about currency formatting around the world.

Most European countries (as well many other countries in the world):
300.000 or 300 000 means three hundred thousand
€120.000,99 or €120 000,99 means one hundred twenty thousand euros and ninety-nine cents

The UK (plus other countries in the world, like the US, Australia, and New Zealand):
300,000 means three hundred thousand
€120,000.99 means one hundred twenty thousand euros and ninety-nine cents

SI System:
300 000 means three hundred thousand
€120 000,99 or €120 000.99 means one hundred twenty thousand euros and ninety-nine cents

if you google  country codes  you will see lots of places for the ISO list

I like this one a lot as it has the 2 and 3 alpha as well as the numeric in a grid form

I am unclear where you are exporting from.  If from an AbanteCart installation  the customer complete address is exported using the export feature in the admin dashboard.

as to the states:
there is one of these for each country.   Note:   the designation of US-AL  you would use only AL for the state of Alabama in the US address

Template Support / Re: Fedex Extention API Credentials
« on: May 11, 2021, 11:45:40 PM »
Hi UniCornDesign,
We're WHY2 in the MarketPlace and we have several enhanced shippers including one for FedEx.  This is not a suggestion to buy our extension,  but we do have some really great manuals  and it will help you to understand what you need to do for the correct creds for the FedEx extension,  including the default one you are working with.   The part about the creds is in the setup section about half way thru it.

You can find the manual here:

General Support / Re: Admin Quick Edit Product
« on: April 30, 2021, 06:12:58 PM »
oh  that is disappointing,  most devs with the MarketPlace are responsive to issues.

But a bit curious,  if it didn't work in 1.2.16 and there a lot of changes in 1.3.0,  interesting that you didn't think to turn it off to see if it was still an issue.  But hindsight  is always "smarter" than when one is in the battle. 

Cheers nuno,
least you know to not use it currently.

General Support / Re: Admin Quick Edit Product
« on: April 30, 2021, 01:55:38 PM »
I wonder if you followed my recommendation for updating a cart version?

It is ALWAYS best to check all third party extensions for versions that state they work on the cart version you are updating to.,8997.msg35647.html#msg35647

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