Messages

I don't see error messages about the installation, the only errors I see are these when attempting a check out. Is there a way to manually repair?

Upgraded 1.3.4 > 1.4.0 > 1.4.1 > 1.4.2 > 1.4.3 and switched template to Novator template. Now, during check out the process fails. In the error log, I see

Code Select Expand

AbanteCart core v.1.4.3 NOT EXIST Form with name AddressFrm
Also seeing

App Error: AbanteCart core v.1.4.3 NOT EXIST Form with name GuestCheckoutFrm

during guest check out

Hi there,
Users are reporting that when they get to checkout step 2, they get back a blank page.
In my error log I see this:

Code Select Expand

2025-10-05 8:51:16 - Unknown Error: AbanteCart core v.1.3.4 Call to a member function getElementsByTagName() on null in <b>/public_html/dps/extensions/default_ups/storefront/model/extension/default_ups.php</b> on line <b>462</b>Disabling the default UPS module allows checkouts to continue.
Any advice?

Hello.
You can add tags to products with numbers you want to appears in the search

That is a good idea, I will try that.

If a customer searches my site for a particular product model number (e.g. PJ HD5451) but I do not carry that particular model number, or I carry a similar one, it is possible to display close matching alternatives?

For example, PJ HD5451 is a discontinued model...but the PJ HD6452 is the replacement. It would be better to show the customer the page for PJ HD6452 instead of saying "no results found" and then they leave the site...

Is this possible with AbanteCart, or with an extension?

It is wrong in this screenshot?

AbanteCart 1.3.3. The low order fee is not correctly added to the subtotal, and therefore the tax calculation is off. Please see screenshot. Is the sort/calculation order incorrect in the admin panel?

Yes, you can see in the screenshot that I disconnected and then reconnected.

Database migration worked, thanks for the suggestion.

 Thanks, I have already tried all of those steps and they have not worked. I will try a database migration, thanks.

I am still unable to login. I have access to the database and everything. Is there a way to override the password and login?

[Settings]

I "resolved" this by setting Settings > System > System Check to Disabled. Not really a resolution, but since the file permissions are correct and AbanteCart was unable to provide further support, at least I am not nagged with the error message constantly.

Requested screenshots are attached.

I use the check payment method for this, and I have renamed it to "Check/Purchase Order" in the language file as suggested here. Then, I do not release the order until I have the purchase order in hand and the customer has passed a credit check.

Yes it does.