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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by abolabo on Today at 04:25:37 AM »
Quote from: perplexed on July 03, 2025, 01:14:41 PM
We have a solution from our webhosting support team, that appears it has indeed fixed a couple of issues on Abantecart. Sharing their response below:

"We’ve reviewed the issue reported on your website and found that it was likely related to PHP’s memory limit settings not properly reflecting on the site.

To address this, we have created a .user.ini file within the root directory of your site and increased the PHP memory_limit to 2048M (2GB). This change ensures that your application has access to more memory, which can help prevent memory-related errors during operation.

At this time, no further errors are appearing in the logs, but we recommend that you test the site and let us know if you experience the same issue again. We appreciate the productive communication with the AbanteCart IT team during this process."

Thank you for your feedback. 

FYI, each hosting provider propose a lot of hosting solutions that affect on configuration scheme of web-server. Not all of them lookingo for user's  *.ini file(security reasons etc).
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Support / Re: Error log image issues
« Last post by perplexed on July 03, 2025, 01:17:53 PM »
No, we do not have any issues with jpg or png files. It seems the hosting site IT team made some changes that seem to help considerably. Here below is there response:
"We’ve reviewed the issue reported on your website and found that it was likely related to PHP’s memory limit settings not properly reflecting on the site.

To address this, we have created a .user.ini file within the root directory of your site and increased the PHP memory_limit to 2048M (2GB). This change ensures that your application has access to more memory, which can help prevent memory-related errors during operation.

At this time, no further errors are appearing in the logs, but we recommend that you test the site and let us know if you experience the same issue again. We appreciate the productive communication with the AbanteCart IT team during this process."
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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by perplexed on July 03, 2025, 01:14:41 PM »
We have a solution from our webhosting support team, that appears it has indeed fixed a couple of issues on Abantecart. Sharing their response below:

"We’ve reviewed the issue reported on your website and found that it was likely related to PHP’s memory limit settings not properly reflecting on the site.

To address this, we have created a .user.ini file within the root directory of your site and increased the PHP memory_limit to 2048M (2GB). This change ensures that your application has access to more memory, which can help prevent memory-related errors during operation.

At this time, no further errors are appearing in the logs, but we recommend that you test the site and let us know if you experience the same issue again. We appreciate the productive communication with the AbanteCart IT team during this process."
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How-to questions / Re: SALE
« Last post by Nuno Neff on July 03, 2025, 08:58:56 AM »
Thanks Basara ;) Its fixed
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Support / Re: Error log image issues
« Last post by Basara on July 03, 2025, 04:07:13 AM »
Hello.
You’re safe to downgrade to PHP 8.3, or even 8.2. The demo data includes WebP images, so it’s likely that some demo products are triggering the image resize function on the storefront, which utilizes the GD library. Are you experiencing any issues with PNG or JPG images?
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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by Basara on July 03, 2025, 03:42:34 AM »
Quote from: perplexed on July 02, 2025, 03:14:08 PM
Ok Thanks, I will submit this to our webhosting tech staff to see if they can make this change to the php.ini file, this is a bit out of my expertise level.
One question though as this problem surfaced with the newer 1.4.2 version and did not exist with the 1.4.1 version.
Is it safe to say this newer version came with a php.ini file with that 10mb entry in the file?

Hello.
Here is default php.ini file for 1.4.2
https://github.com/abantecart/abantecart-src/blob/master/public_html/php.ini
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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by perplexed on July 02, 2025, 03:14:08 PM »
Ok Thanks, I will submit this to our webhosting tech staff to see if they can make this change to the php.ini file, this is a bit out of my expertise level.
One question though as this problem surfaced with the newer 1.4.2 version and did not exist with the 1.4.1 version.
Is it safe to say this newer version came with a php.ini file with that 10mb entry in the file?
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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by abolabo on July 02, 2025, 01:11:17 PM »
Ha, 10mb of memory is not enough for AbanteCart.

You should to check php directive memory_limit before run.
Make it at least 128Mb inside php.ini file Or on cPanel php configuration page.

To see actual memory_limit just go to admin->system->settings->system  button phpinfo() at the heading. 
 
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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by perplexed on July 02, 2025, 12:08:44 PM »
Attached is a snipet from the error log (Abantecart). Problem with insufficient memory on the webhosting site??
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General Support / Re: Product edit on fresh install of 1.4.2 results in "problem loading page"
« Last post by abolabo on July 02, 2025, 12:00:04 PM »
error log?
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