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Messages - Ollie

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General Support / How to remove extensions from the Marketplace?
« on: August 03, 2017, 05:43:51 PM »
How do I go about removing certain extensions from the Marketplace?

General Support / Stuck at guest_step_1 on version 1.2.10
« on: May 08, 2017, 06:33:14 PM »
Having another problem with version 1.2.10:

When checking out as a Guest, I get stuck at guest_step_1. It won't let me go any further.

Why is this happening? How can I fix it?

General Support / Critical error when trying to edit an order
« on: May 08, 2017, 11:57:40 AM »
I upgraded to v 1.2.10 and I'm getting this critical error when trying to edit an order in the store admin.

Error Log:

2017-05-09 0:59:50 - database error: AbanteCart core v.1.2.10 SQL Error: Column 'sku' in field list is ambiguous
Error No: 1052
SQL: SELECT sku FROM `ac_product_option_values` pov LEFT JOIN `ac_order_options` oo ON pov.product_option_value_id = oo.product_option_value_id WHERE oo.order_id = 255809 in <b>/home/xxx/public_html/store/core/database/amysqli.php</b> on line <b>109</b>

2017-05-09 0:59:50 - warning: AbanteCart core v.1.2.10 Invalid argument supplied for foreach() in <b>/home/xxx/public_html/store/extensions/sales_plus/admin/view/default/template/pages/sale/order_details.tpl</b> on line <b>15</b>

Any insights on how to fix this problem will be greatly appreciated.   

I am getting different shipping rates between the UPS server and my AbanteCart store. I used the same parameters (same zip codes, same weight, same dimensions, and same type - residential vs commercial) but I'm getting rates that don't match!

I need help to finish three AbanteCart extensions. This is a paid job.

If interested, please send me an internal message. Thanks

Customization help / Need order content to show on sucess page
« on: February 27, 2017, 09:44:00 PM »
Instead of a hyperlink to an order that has been approved, I need my success page to show the actual order content. It would display the order number, shipping and billing information and cart content, including shipping method, and totals.

I believe I need to edit common/success.tpl. What code do I have to use?

Development Help Needed / Help with PHP code
« on: February 19, 2017, 11:30:42 AM »
I'm in the process of coding an extension and I need to know the code to get the total amount.  I tried these three code snippets, but none of them worked:

<?php echo $totalamout; ?>
<?php echo $total; ?>
<?php echo $total['text']; ?>

I also need the code for the model number of each item on the order.

General Support / Re: mobile broser history abantecart icon
« on: February 19, 2017, 10:07:47 AM »
i am using whitelable  extension .  i using mysite in mobile browser  and i check mobile browser history  there is no my website  icon only abantecart icon

I suggest directing your question to the extension vendor.

General Support / Re: Issues with 2checkout integration
« on: February 11, 2017, 11:17:46 AM »
Never mind. I gave up on 2checkout. I found Stripe is a lot more user-friendly and easier to integrate. And it offers several payment options that 2checkout doesn't!

General Support / Issues with 2checkout integration
« on: February 09, 2017, 04:36:34 PM »
I'm having some issues with 2checkout integration. For one thing, they told me I could use "inline" integration, but after I set up my account, they are now saying "inline" may not be an option with AbanteCart. If it is an option, how is it implemented?

Another problem I had with my first test order (using standard checkout), there is no record of the order in AbanteCart, even though it shows in the 2checkout dashboard. Also, the shipping information didn't transfer, the item number is incorrect (i.e. different than the item number used in my store)!

After waiting about 10 days for the approval of my application, I'm disappointed at their payment gateway and the fact that their tech support is not very supportive. Anyway, if I can't hammer out these issues, I'll probably go with Paypal.

General Support / Re: Flat Rate shipping on specific items
« on: February 09, 2017, 04:27:15 PM »
I understand that your shipping charges are based on the carrier. Try to segregate all of them. It will help you find the exact costs for items wherein you can provide parallel products like keyboard +mouse combination.

Sorry, I don't understand the solution you're proposing. I'd rather not use keyboard + mouse combination. It can be confusing to some people. The simpler, the better.

I would check the settings for Additional Product Image under System > Settings > Appearance and make sure that width and height are the same. I have mine set to 45. Another suggestion: Mouse over the thumbnail image, right-click and select Properties, then look at the URL for the image. Make sure the URL reflects the same width and height: Example: /image/thumbnails/../pktproe13_jpg-101865-45x45.jpg

General Support / Flat Rate shipping on specific items
« on: February 02, 2017, 06:02:23 AM »
My shipping charges are carrier-based for most products. There are some ADA Kits, however, that I need to charge a flat rate of $20 per kit. I tried both Default Free Shipping and Flat Rate Plus, and neither extension seems to work in my case. Any suggestions?

General Support / Re: Shipping information not passing through
« on: February 02, 2017, 05:57:39 AM »
Products in orders are Require shipping ON?

Required Shipping for those products was OFF. Once I turned it ON, issue was resolved. Thank you!

General Support / Shipping information not passing through
« on: January 31, 2017, 07:26:28 AM »
For some reason, the shipping information is not passing through at checkout. When I get an order notification by email, the shipping section is blank (no name and no address). This information is also missing in Order Details online. This only happens randomly.

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