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Shopping Cart Operations => Support => Template Support => Topic started by: being034 on April 23, 2013, 07:05:33 AM

Title: restoration of backup
Post by: being034 on April 23, 2013, 07:05:33 AM

Hi,

I need your help to restore my website. I took back up of my website data yesterday evening. But today when I tried to restore my website, it shows some error. I have tried all possible methods but nothing happening. Please guide me. my website is www dot beingshoppers dot com

I am using hostpapa cloud space for my portal.

An early response will be highly appreciated.

Thanks & Regards,

Ajay Kumar
00918826033344

Title: Re: restoration of backup
Post by: abantecart on April 23, 2013, 08:22:16 AM

Some error? What is the error? You can locate errors in /system/logs/error.txt

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 08:29:04 AM

if you want you can check at

www dot beingshoppers dot com

Title: Re: restoration of backup
Post by: abantecart on April 23, 2013, 08:33:25 AM

Can you please post last error from your log as I suggested.

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 08:34:44 AM

[Tue Apr 23 17:24:06 2013] [error] [client 203.115.102.162] Directory index forbidden by Options directive: /home/being034/public_html/

Title: Re: restoration of backup
Post by: abantecart on April 23, 2013, 08:38:48 AM

Looks like you or someone else disabled directory listing in Apache configuration.
Open .htaccess file in your root web directory and add below line:

Options +Indexes

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 08:43:03 AM

How to resolve this issue and restore backup ?

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 08:45:02 AM

Actually, there was an issue with my home page that all product pictures were very small, so while doing R & D, all this happened. But before doing all this we took website complete backup.

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 09:07:00 AM

Can I redownload abantecart and restore my site  on previous date ? If Yes, please guide me.

Title: Re: restoration of backup
Post by: abantecart on April 23, 2013, 10:01:52 AM

You simply reinstall AbatnteCart and restore your back up.

See this quick help:
http://docs.abantecart.com/pages/tools/backup_restore.html

Note: If you have customers registered, you need to take SALT key from your current system/config.php files and copy it to newly installed file.

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 10:18:24 AM

my backup file are in zip folder and all the files are csv file. Can I convert them to sql type or there is some other method ?

Title: Re: restoration of backup
Post by: being034 on April 23, 2013, 10:34:42 AM

Thanks Dear HostPapa restored my website. It was really nice the way you helped me to reload abantecarte. Once full restoration is done, I will need your guidance to resize pictures of my products on the home page of my website.

Thanks again.