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Topics - Craig

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General Support / cant change text in language definitions

« on: December 18, 2012, 05:10:04 AM »

hi Guys, trying to change some text in language definitions using the edit option but are getting a message to check error log which reads... 2012-12-18 9:51:32 - database error: AbanteCart core v.1.1.2 Error: Duplicate entry '0-default_bank_transfer_default_bank_transfer-1-text_payment' for key 2 Error No: 1062 UPDATE language_definitions SET section = '0', block = 'default_bank_transfer_default_bank_transfer', language_key = 'text_payment', language_value = 'Your order will not ship until we receive payment. Thank you' WHERE block = 'default_bank_transfer_default_bank_transfer' AND language_key = 'text_payment' AND language_id = '1' in /home/www/newbrand.co.nz/core/database/mysql.php on line 86

any idea why i cant simply change the text and save? Cheers

General Support / can't view web site or admin

« on: November 13, 2012, 02:58:05 AM »

hi, I am getting this message when I try to connect to my website or admin pages.

"There has been an error processing your request
Please check error log for more info. You can check error log in the control panel if it is functional. Otherwise, refer to error log located in your web server"

When I went to my server error logs I got this....

[Tue Nov 13 00:31:50 2012] [error] [client 199.21.99.70] File does not exist: /home/users/newbrand/www/metaldetector.co.nz/robots.txt
[Tue Nov 13 04:51:18 2012] [error] [client 208.115.111.69] File does not exist: /home/users/newbrand/www/metaldetector.co.nz/robots.txt

Can you please tell me what this means and how do I fix it. I have done nothing to my web site since yesterday when it was loading with no problems

Thanks

Extension Support / extention I bought won't upload to v1.1.0

« on: October 18, 2012, 06:33:03 PM »

hi, trying to upload an extention i bought but i'm getting this message ... Error: Probably package is broken. Structure of package error. i contacted algozone who sent me this reply .... We apologize for inconvenience. There is currently an issue with installer module in AbanteCart v 1.1. They are releasing update in couple of days.

just wondering how far away the update will be. Thanks guys.

General Support / customer order email confirmation.

« on: July 21, 2012, 03:11:09 AM »

Hi, my test orders go through ok and as a business I'm sent a copy of the order and customer details but I'm not receiving a confirmation copy as a customer. I'm using a different email address as a potential customer.

Thanks

Craig

General Support / language definition problem

« on: July 21, 2012, 03:07:04 AM »

Hi all, I've changed the colour of my website background to black. Now when I'm in maintenance mode the font on the maintenance message won't show (because it's black too) I tried a simple font colour code in the language definitions "index_maintenance" but it didn't work. Now when I log onto language definitions there are pages and pages of duplicate "index_maintenance" definitions. So 2 questions.

1: how do I change the colour of the font

2: how do I stop the multiple duplications appearing every day when I go to language definitions.

Thanks, Craig

General Support / new upgrade didn't work on my website

« on: July 02, 2012, 01:18:48 PM »

Hi team, just installed the 1.0.3 upgrade version and got these messages on my admin and website pages

Notice: Use of undefined constant DIR_SYSTEM - assumed 'DIR_SYSTEM' in /home/www/metaldetector.co.nz/core/lib/menu_control_storefront.php on line 280

Warning: fopen(DIR_SYSTEMlogs/error.txt) [function.fopen]: failed to open stream: No such file or directory in /home/www/metaldetector.co.nz/core/lib/menu_control_storefront.php on line 280

Warning: fwrite(): supplied argument is not a valid stream resource in /home/www/metaldetector.co.nz/core/lib/menu_control_storefront.php on line 280

Warning: fclose(): supplied argument is not a valid stream resource in /home/www/metaldetector.co.nz/core/lib/menu_control_storefront.php on line 280

Notice: Use of undefined constant DIR_SYSTEM - assumed 'DIR_SYSTEM' in /home/www/metaldetector.co.nz/core/lib/attribute_manager.php on line 548

Warning: fopen(DIR_SYSTEMlogs/error.txt) [function.fopen]: failed to open stream: No such file or directory in /home/www/metaldetector.co.nz/core/lib/attribute_manager.php on line 548

Warning: fwrite(): supplied argument is not a valid stream resource in /home/www/metaldetector.co.nz/core/lib/attribute_manager.php on line 548

Warning: fclose(): supplied argument is not a valid stream resource in /home/www/metaldetector.co.nz/core/lib/attribute_manager.php on line 548

I tried the new shipping improvements in the online demo, really good, just what I needed. Any ideas what went wrong?

Cheers

Craig

General Support / checkout confirmation won't add potage

« on: June 20, 2012, 05:10:01 AM »

when i throw a few items in the cart and get to checkout confirmation it will show me the contents and individual prices but no combined total and no postage. The postage and combined total is showing on the small shopping cart icon but not on the main checkout page before confirmation.

I'm also getting about 11 warnings for different language definitions "text_confirm" is absent for english, "text_apply" "text_save_edit" etc etc? Any thoughts would be appreciated. Thanks

Extension Support / cannot connect to the extention store

« on: June 16, 2012, 11:03:00 PM »

hi, have just set up abantecart but when I try to connect to the extention store through admin I get this message "Error: Failed to connect to 69.41.188.23: Permission denied" any suggestions for this newbie non techno user. Thanks