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Shopping Cart Operations => Support => General Support => Topic started by: behold on August 06, 2017, 05:58:20 PM

Title: Force agree to Return Policy at checkout not showing
Post by: behold on August 06, 2017, 05:58:20 PM
Hi All -
Not sure if this is me - I think this was working at some point... ???

I have settings> Checkout> Checkout Terms: ON for Return Policy. The problem is at checkout text appears "By clicking Confirm Order, you accept and agree to all terms of Return Policy" at the top of the page (as opposed to down at the bottom near the "Confirm Order" button). It is correctly linked to the Return Policy page (popup) but there is no check box available to force customer agreement.  :o

Tried:
Changing to other content options
disabling and creating new Return Policy page

BTW, agree to Privacy Policy with check box is working for customer: Account Terms when creating an account

Not sure where else to look at this point - thanks for any guidance
Title: Re: Force agree to Return Policy at checkout not showing
Post by: behold on August 06, 2017, 07:38:18 PM
Seems to have resolved - after setting up USPS and PayPal extensions  :-[
Title: Re: Force agree to Return Policy at checkout not showing
Post by: eCommerce Core on August 06, 2017, 10:14:19 PM
Usually, if section of the text is shifted on the page, you have some unclosed HTML tag or in a wrong place. Probably, simple typo.
Title: Re: Force agree to Return Policy at checkout not showing
Post by: Basara on August 07, 2017, 01:57:41 AM
Hello.

Agreement on Checkout confirm page is second confirmation.
The first one with 'checkobox' appear on Payment Selection step but if you have only one payment and enabled Auto-select feature this step skipped to speed up checkout