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Messages - Basara

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1
Support / Re: HELP Problem after upgrade!!
« on: January 27, 2023, 01:38:41 AM »
Hello.
The "Oops, looks like the page is lost" is not an AbanteCart error but hosting so can be few reasons
1. After the upgrade hosting mod_security starts to block every new file and do not allow to visit pages
2. Some htaccess rules were added (not by upgrade process) so you can rename your htaccess file to make the sure the issue is not related to redirects
3. Upgrade was not successful or in case manual upgrade you do something wrong, restore backup

2
SEO / Re: Meta Tags auto generator
« on: January 27, 2023, 01:34:10 AM »
Hello.

Have you search in AbanteCart marketplace https://marketplace.abantecart.com/ ?

3
Ok but I am using V3. has anyone tested V3? under release 1.3.3

Yes we do. Please make sure you add the domain to reCaptcha settings including both www.site.com and site.com and set the Security level to be "Easiest for users" (for v2 if you want to try it)

4
Support / Re: site map
« on: January 26, 2023, 02:03:30 AM »
Hello.

I think Google expects it to be in XML format. Check first 3 extensions from https://marketplace.abantecart.com/index.php?rt=product/elastic_search&keyword=sitemap

5
General Support / Re: Unable to create options under version 1.3.3
« on: January 26, 2023, 02:01:26 AM »
Hello.

Did you install recently extensions to modify something in admin or maybe change some code manually?

6
Support / Re: Unable to approve new registrations
« on: January 24, 2023, 01:17:17 AM »
Yes that was there.

We tried re-adding but still having the same issue.

Anything else we can try?

Hello. Can you please contact your hosting to make sure https://www.php.net/manual/en/function.proc-open.php is allowed on your server?

7
Not possible.

1. I am on dedicated server hosted by Godaddy.

2. IP address is unique to our server.

3. Site is not under attack as we can see visitors traffic using goggle analytics and other tools.

Is release 1.3.3 been heavily tested?

Hello. One more note to add, the google Recaptcha is a service provided by Google so I think you should ask them why it is not working on your site
We simply provide you a free integration to this service but AbanteCart can't identify or change how reCaptcha works.

As you can see in the attached screenshot the Recaptcha v2 works just fine on my end. There is some possibility of bugs depending on your PHP version, and PHP modules installed (like cache, etc) but without any details on how to replicate it, we cant do more.

You may also ask your hosting provider just to be sure it is not their server misconfiguration (Go...dy know for such)

8
Upgrade / Re: contact us form on AbanteCart v1.3.3
« on: January 23, 2023, 06:42:51 AM »
still looking for your support to fix this issue guys

Hello.
it may happen for a few reasons:
You may be on a shared network/region that is being used abusively
Your internet service provider may have recently assigned you a suspicious IP address
The site/network you are trying to access may be currently under heavy attack

9
Hello.
it may happen for a few reasons:
You may be on a shared network/region that is being used abusively
Your internet service provider may have recently assigned you a suspicious IP address
The site you are trying to access may be currently under heavy attack

10
Support / Re: site map
« on: January 23, 2023, 02:35:14 AM »
Hello

Looks like sitemap extension disabled, removed or someone set a redirect to wrong page

11
General Discussion / Re: Added order date
« on: January 23, 2023, 02:34:14 AM »
Hello.
What page do you want to modify?

12
General Support / Re: Automated email
« on: January 23, 2023, 02:33:06 AM »
Hello.
Check the user admin IM settings. The customer should not receive this
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7700484/IM+settings#IMsettings-Administrator'sIM

13
AbanteCart v2.0 / Re: 2.0 Features
« on: January 23, 2023, 02:29:13 AM »
Thank you for your feedback.

14
Support / Re: HELP Problem after upgrade!!
« on: January 23, 2023, 02:22:44 AM »
Hello.
Could you please contact your hosting provider? Looks like some internal hosting rules applied (mod_security https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error ?)

15
Support / Re: HELP Problem after upgrade!!
« on: January 23, 2023, 02:22:15 AM »
Hello.
Could you please contact your hosting provider? Looks like some internal hosting rules applied

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