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Shopping Cart Operations => Support => Extension Support => Topic started by: 4rproducts on December 07, 2015, 03:42:05 PM

Title: USPS
Post by: 4rproducts on December 07, 2015, 03:42:05 PM
I'm having an issue with weight in the USPS & UPS extensions.
I have this particular products set to weight "2" weight class "LB"  "2 LBS"
The USPS module is set to "LB". but, I get "United States Postal Service (Weight: 32.00)" Priority
The UPS module is also set to "LB"  get "United Parcel Service (Weight: 2.00oz)" Ground
I sure its pilot error, any suggestions on correcting this.
Title: Re: USPS
Post by: llegrand on December 07, 2015, 04:23:16 PM
Please check your default weight class.   It is found in System > localization > weight classes

What ever you have set to 1.00000  is your default wt class.  Any other weights in there need to be a factor of your default.   

It looks like you have ounces set as default wt classes value 1.000   since 2 x 16  = 32.

If this doesn't fix your issue,  please post back.

Lee