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1
Support / Re: Error log image issues
« Last post by Basara on Today at 04:07:13 AM »
Hello.
You’re safe to downgrade to PHP 8.3, or even 8.2. The demo data includes WebP images, so it’s likely that some demo products are triggering the image resize function on the storefront, which utilizes the GD library. Are you experiencing any issues with PNG or JPG images?
2
Ok Thanks, I will submit this to our webhosting tech staff to see if they can make this change to the php.ini file, this is a bit out of my expertise level.
One question though as this problem surfaced with the newer 1.4.2 version and did not exist with the 1.4.1 version.
Is it safe to say this newer version came with a php.ini file with that 10mb entry in the file?

Hello.
Here is default php.ini file for 1.4.2
https://github.com/abantecart/abantecart-src/blob/master/public_html/php.ini
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Ok Thanks, I will submit this to our webhosting tech staff to see if they can make this change to the php.ini file, this is a bit out of my expertise level.
One question though as this problem surfaced with the newer 1.4.2 version and did not exist with the 1.4.1 version.
Is it safe to say this newer version came with a php.ini file with that 10mb entry in the file?
4
Ha, 10mb of memory is not enough for AbanteCart.

You should to check php directive memory_limit before run.
Make it at least 128Mb inside php.ini file Or on cPanel php configuration page.

To see actual memory_limit just go to admin->system->settings->system  button phpinfo() at the heading. 
 
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Attached is a snipet from the error log (Abantecart). Problem with insufficient memory on the webhosting site??
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error log?
7
More problems with 1.4.2 on a fresh install. When attempting to add and edit a new (first product) receive this:

"Looks like there’s a problem with this site

https://garlicstore.copperkfarm.com/index.php?rt=catalog/product/update&product_id=127&s=admin123&token=GSW0p3do7Wijok2yFiiWx0f4SorAr1rI might have a temporary problem or it could have moved.

Error code: 500 Internal Server Error

    The site could be temporarily unavailable or too busy. Try again in a few moments."

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Support / Re: Error log image issues
« Last post by perplexed on July 02, 2025, 11:41:44 AM »
Ok, I received this message from the IT team at our webhosting site. Not sure if backing down to PHP 8.3 would help, any comments would be appreciated. Thank You!"
"Hello there,

Thank you for reaching out to us and for trusting and using our services.

After checking, the GD library version installed on your cPanel hosting is 2.3.3, which is the most stable version currently supported by cPanel. You can also check the version by accessing the following  , this page will display the GD library version currently in use on your hosting.
In terms of compatibility, this version is supported on PHP versions 7.4.x through 8.3.x.

Since you are currently using PHP version 8.4, we recommend switching to PHP version 8.3 using the PHP Selector in your cPanel, as it may offer better compatibility with the GD library.

And perhaps , could you also kindly elaborate in more detail on how the error appears, especially if it's related to the WebP cannot loades issue. That way, we can investigate further from our side.


Regards,

Okbar Gumelar
Hosting.com Support Team"
9
How-to questions / Re: SALE
« Last post by Basara on July 01, 2025, 09:24:31 AM »
But then I can't rename it to my native language, otherwise when someone browses my site in English they'll see the word I've renamed.

Hello.
Here is the patch to fix the Sale text
10
General Support / Re: Product Reviews, Transaction list and invoices
« Last post by Basara on July 01, 2025, 07:56:15 AM »
Hello.
For managing product reviews, you might find this section of the AbanteCart documentation helpful:
https://abantecart.atlassian.net/wiki/spaces/AD/pages/9994245/Products+Reviews
It covers how to approve, manage, and display reviews.

Regarding transactions, these are a core part of most eCommerce systems, as they provide a record of customer account activities like refunds, manual adjustments, or loyalty credits.

That said, if you’d prefer not to show the transactions section on the customer dashboard, it is possible to hide or modify elements like that by editing the storefront code.
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