AbanteCart Community

Shopping Cart Operations => Support => General Support => Topic started by: Omar on October 14, 2018, 03:25:10 PM

Title: Unable to access the store front from my desktop.
Post by: Omar on October 14, 2018, 03:25:10 PM

I've recently installed Abantecart on godaddy and am unable to see my store from the desktop. On mobile outs accessible but not desktop.

On desktop i get an error message.

sorry I'm late with images. I've been under the weather.

Title: Re: Unable to access the store front from my desktop.
Post by: Basara on October 15, 2018, 02:17:49 AM

Hello. Any change to see that error?

Title: Re: Unable to access the store front from my desktop.
Post by: Omar on October 16, 2018, 11:11:53 AM

On top of that every link on the page just reloads the page.

However on mobile it appears fine.

Title: Re: Unable to access the store front from my desktop.
Post by: Basara on October 17, 2018, 02:33:33 AM

Hello. Please check your AbanteCart error log in admin for latest errors and let us know your AbanteCart version

Title: Re: Unable to access the store front from my desktop.
Post by: Omar on October 17, 2018, 01:24:20 PM

I'm using Abantecart V 1.2.13


The error log gives me these errors once I attempt to go to the page:

[16-Oct-2018 18:03:33 UTC] PHP Warning:  Unknown: Unable to allocate memory for pool. in Unknown on line 0
[16-Oct-2018 18:03:33 UTC] PHP Warning:  require_once(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/index.php on line 46
[16-Oct-2018 18:03:33 UTC] PHP Warning:  require_once(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/index.php on line 55
[16-Oct-2018 18:03:33 UTC] PHP Warning:  include(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/core/init.php on line 25
[16-Oct-2018 18:03:33 UTC] PHP Warning:  require_once(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/core/init.php on line 71
[16-Oct-2018 18:03:33 UTC] PHP Warning:  require_once(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/core/init.php on line 72
[16-Oct-2018 18:03:33 UTC] PHP Warning:  require_once(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/core/lib/exceptions.php on line 24
[16-Oct-2018 18:03:33 UTC] PHP Warning:  require_once(): Unable to allocate memory for pool. in /home/jbci5gkhiw1j/public_html/shop/core/lib/exceptions.php on line 25
[16-Oct-2018 18:03:33 UTC] PHP Notice:  Use of undefined constant IS_ADMIN - assumed 'IS_ADMIN' in /home/jbci5gkhiw1j/public_html/shop/core/lib/exceptions/exception.php on line 93

Title: Re: Unable to access the store front from my desktop.
Post by: Basara on October 18, 2018, 01:55:44 AM

Hello. I think you need to contact your hosting support.

Title: Re: Unable to access the store front from my desktop.
Post by: Omar on October 18, 2018, 08:31:00 AM

I did, they told me to contact you guys. Godaddy...

Title: Re: Unable to access the store front from my desktop.
Post by: Basara on October 19, 2018, 01:15:32 AM

try to change memory_limit in php.ini https://th.godaddy.com/help/what-filename-does-my-php-initialization-file-need-to-use-8913

Title: Re: Unable to access the store front from my desktop.
Post by: Omar on October 19, 2018, 09:52:36 AM

Thanx. I will. I'm still pooking at it or will after work. Thank you guys for your help so far.