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Shopping Cart Operations => Support => Topic started by: ioecc on March 02, 2022, 08:56:33 PM

Title: The administrator background is very slow to open
Post by: ioecc on March 02, 2022, 08:56:33 PM: The foreground of my website is opened very quickly, but the background of the administrator is always very slow, and I don't know how to deal with it.
Title: Re: The administrator background is very slow to open
Post by: dvagner on March 03, 2022, 01:45:54 AM: Looks like slow DB connection/work. Check your DB server. You can enable slow logs. Check CPU/Disk/Memory usage etc.
Title: Re: The administrator background is very slow to open
Post by: ioecc on March 03, 2022, 03:59:50 AM: The homepage and inner pages of the website open very fast, only the background of the website opens slowly.
Title: Re: The administrator background is very slow to open
Post by: Basara on March 03, 2022, 04:01:30 AM: Quote from: ioecc on March 02, 2022, 08:56:33 PM
The foreground of my website is opened very quickly, but the background of the administrator is always very slow, and I don't know how to deal with it.

Hello. Make sure you have enabled AbanteCart cache and try to disable system check
https://abantecart.atlassian.net/wiki/spaces/AD/pages/7733309/Cache+enabled
https://abantecart.atlassian.net/wiki/spaces/AD/pages/8159239/System+Check
Title: Re: The administrator background is very slow to open
Post by: ioecc on March 03, 2022, 08:49:02 AM: Thanks a lot for the reply.
After checking, I already have cache enabled and checking is disabled. Because I am in China, I don't know if the system has enabled some google or other code calls that are prohibited from using the Internet in China. My VPN can't be used because Russia has closed the network, so the update background content is very slow to open these days.
Title: Re: The administrator background is very slow to open
Post by: dvagner on March 03, 2022, 10:14:15 AM: You can see network requests in Browser Inspect tool (tab network).
We don't know what is you domain, hosting, network etc.
We can give you only general recomendations.
Title: Re: The administrator background is very slow to open
Post by: ioecc on March 04, 2022, 08:03:40 PM: After testing, I found that opening the background in China will be slow. In some regions of Europe and the United States, it opens very quickly, and I tested it with a VPN. It should be related to some networks that restrict Google in China. I hope the official website can add a switch to solve the problem of slow background opening caused by network restrictions in this area.
Title: Re: The administrator background is very slow to open
Post by: dvagner on March 07, 2022, 04:23:52 AM: You can try last version
We fix some issues in admin template.
Title: Re: The administrator background is very slow to open
Post by: mahtovid on December 22, 2022, 04:46:42 AM: yes i have also noticed the same issue.
Title: Re: The administrator background is very slow to open
Post by: Basara on December 22, 2022, 05:16:30 AM: Quote from: mahtovid on December 22, 2022, 04:46:42 AM
yes i have also noticed the same issue.

Hello.
What is your AbanteCart version?