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Shopping Cart Operations => Support => General Support => Topic started by: Nuno Neff on September 06, 2022, 05:41:47 AM

Title: Cant find client???
Post by: Nuno Neff on September 06, 2022, 05:41:47 AM

I have a registered client in my shop, she made an order, i have the order in my sales,  but when i search for the clients email or name, I don't find anything, I've already looked for the customer's email in the database and don't find it, but the strange thing is that if I'm going to make a new customer with the customer's data it says the email is already there registered.  How can i solve this?

Title: Re: Cant find client???
Post by: Basara on September 06, 2022, 06:33:06 AM

Hello.
Do you have a multistore?

Title: Re: Cant find client???
Post by: Nuno Neff on September 06, 2022, 07:34:08 AM

I think it was because my client made her order as a guest, she made a new order and checked register account and now i can search and find her.