Recent Posts

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General Support / Re: Duplicate email alerts - two copies of order sent to store admin email
« Last post by Sam128 on Today at 09:28:36 AM »
Ah, thanks, this helped me to work out what to do.

In case anyone else is ever searching for how to solve this problem, the bit that I was missing is that each Admin user has their own notification settings, which you can find in the account dropdown on the top right. There you can specify which email addresses receive alerts. So to send order alerts to a different email, you can just enter that email address in your own admin account's notification settings, and you don't need the additional alert in the system mail settings at all.

Thanks again, Basara!  :)
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General Support / Re: Duplicate email alerts - two copies of order sent to store admin email
« Last post by Basara on Today at 04:43:45 AM »
Hello.
Create a new admin user and modify his notification settings
https://abantecart.atlassian.net/wiki/spaces/AD/pages/14975013/Create+Admin+User#CreateAdminUser-UserNotifications
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General Discussion / Re: Just want to say Hello!
« Last post by cargonesia on May 18, 2024, 08:02:02 PM »
Hello! I'm a new member here :)
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General Support / Duplicate email alerts - two copies of order sent to store admin email
« Last post by Sam128 on May 18, 2024, 09:25:40 AM »
Someone else will be helping me with orders on my store, so I would like a copy of the "You have received an order" email sent to their email address. I found the "Additional Alert E-Mails" setting in System -> Settings -> Mail, and I can enter additional email addresses there to receive alerts, and that all works fine.

The issue is that in order to get an email sent to the additional address, I have to tick the "Alert Email" setting, which sends the alert email to the store owner, which is me.

But I'm already getting an email every time someone places an order. If I tick that box, then I now get a second copy of the same email sent to the store owner address.

I've looked all over for other alert settings, and I can't find anything else about alerts. So it seems that sending alert emails is standard behaviour - in that case why is there an option to send an additional copy of the same email?  I must be missing something here - can anyone explain what's going on?

My current guess is that "you have received an order" messages get sent to the AbanteCart internal messages, and they are set up to forward everything as an email to the store owner. But I couldn't find any way to disable that internal message either. So I'm stuck getting two copies of every order email?

Actually, in an ideal world, I would like to turn off email notifications of orders to the store owner completely, since I can log on and look at the internal messages or order lists at any time. I would prefer to ONLY get an email to the additional addresses. But for now I'd settle with only getting one copy of it sent to the store owner.
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General Support / Turn off update messages
« Last post by Sam_78 on May 17, 2024, 02:31:14 PM »
Hello I need to stop the messages that shows new version of abantecart  is available. How can I do that ? Just want to remove that message all others are fine.
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Tips and Tricks / Re: What New Features Would You Like to See in AbanteCart?
« Last post by Nuno Neff on May 17, 2024, 11:52:52 AM »
I'd like to have a simple way to share youtube videos that is more functional and mobile friendly.
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Tips and Tricks / Re: What New Features Would You Like to See in AbanteCart?
« Last post by Basara on May 17, 2024, 09:49:06 AM »
Hello.
Please feel free to share any ideas you have for new features. We highly value your input and creativity, and we're always looking for fresh perspectives to improve our offerings. Your suggestions are welcome and appreciated!
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Tips and Tricks / What New Features Would You Like to See in AbanteCart?
« Last post by Michael Smith on May 17, 2024, 08:43:26 AM »
Did you guys check the new feature please let me know if there is any new update thanks
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Extension Support / Re: Shipping extensions all seem completely broken
« Last post by Sam128 on May 17, 2024, 06:41:35 AM »
You were right. Probably. I tried saving again this morning and it worked first time. And now I've been able to add all the locations back in, and save the shipping costs, and it's all still working.  So it probably was some kind of server security issue and nothing to do with AbanteCart itself.

Thanks for all your help, Basara!  ;D
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Extension Support / Re: Shipping extensions all seem completely broken
« Last post by Basara on May 17, 2024, 03:09:58 AM »
Hello.
It appears that the issue may be linked to the ModSecurity module on your hosting server, which is sometimes known for triggering false alarms. I recommend consulting your hosting provider's documentation to learn how to disable or adjust its rules. The scenario where "everything works and then suddenly stops" is often indicative of a ModSecurity-related problem.
https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error
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