Topics

Hi

Using AbanteCart Version 1.2.1.

I have added a few related product(s) to a particular Product from Relations Tab.
Noticed that after adding the related products and click on the "Save" button. It did not display the selected product(s) on the related products fields as shown in relations_2.jpeg.
Hence, I cannot add or remove it.

I tried out on Safari, Firefox and Chrome, it is the same result that is it did not display the selected product(s) on the related products.
The browser is Safari Version 8.0.2 (10600.2.5), FireFox version 36.0.4 and Chrome Version 41.0.2272.104 (64-bit).
Retain display on MacBook Pro

Regards
Jasmine

Hi

Using Abantecart version 1.2.1.

Just wondering is it normal that after adding the related products under Relation for a product, is it not display the products?
Enclosed the attachment for your reference.

I had tried on Safari and Firefox, the same result that is cannot see the related products after saving it. Not sure how to delete it since cannot see from the Relation tab.

Regards
Jasmine

Hi

Just wonder is it norm that it will still display "Qty" in the store front when the product is "Out of Stock" and it is set "ON" to "Block Product From Ordering" as attached for your reference.

Regards
Jasmine

Hi Support

Recently upgraded to version 1.2.x, just set one of the products' qty to "0" and Out of stock status to "Out of stock".
Please refers to qty_n_out_of_stock_status.png and display_out-of-stock.png

On the Store Front, the product's Availability is still display as "In Stock" and not "Out of stock" as attached storefront_display.png.
Please advise.

Is it bug or ?

Regards
Jasmine

Hi

Does Abantecart have this Revolution Slider plugin?

Thank you
Jasmine

Hi

I would like to know can I use these 2 extension modules Weight Based Shipping and Price Based Shipping (already purchased it) at the same time that is turn on both of them.
The Weight Based Shipping module is used for non local.
The Price Based Shipping module is used for local ones.

Please advise.

Regards
Jasmine

Hi

Could you guide me how to unselect from the droplist for example Categories.
I wanted unselect "Product by Brand -> Hape" from the Categories, however I cannot do so after I have selected it accidentally.

Thank you
Jasmine

Hi

After upgrade to ver 1.2.x, the feature product function is not working.

Add a new product and set as "Off" for Featured Product refers to  feature_off.png.
However, the new product is displaying on the website under Featured section. Please refer to display_on_frontstore.png.

Please advise.

Thank you

Hi

After upgrade to version 1.2.x,  using existing id to login to the website (StoreFront).
Notice that My Account page, it display a few linkable items but without any title(s), as attached account.png.
It is very meaningless.

If I did not remember wrongly, the previous version display the Address information.

Regards
Jasmine

Hi

I have just updated to version 1.2.1.
However, the system keeps sending message to upgrade AbanteCart to version 1.2.1.
Is it normal?

Thank you
Jasmine

Hi

I just do an upgrade from version 1.2 to version 1.2.1

When I click on the Logs -> Install/Upgrade History, it display fatal error message - allowed memory sized exhausted as attached.

Please guide me how to resolve this memory issue.


Regards
Jasmine

Hi

Notice that the database's table names pre_fix is different the current version 1.2.x

The table names inside the database reflect as "ab_xxx" however the current ones reflects as "ac_xxx".
Hence the upgrade to version 1.2 not successful initially. Later, manually upgrade it and manually change "ac_xxx" to "ab_xxx" inside upgrade_sql.sql base on the document. Then it is successful.

1. Moving forward, is it every time I need to manually to the upgrade due to the table name issue?
2. Is it possible to change the current table names from "ab_xxx" to "ac_xxx" during the upgrade?

Please advise.
Regards
Jasmine

Hi

After the upgrade to ver 1.2, noticed that it no longer display a hyper link to do the upgrade.
It just display the url of the package, as attached and it copy the url to another tab.
Is it normal?


Regards
Jasmine

Hi

After upgraded to ver 1.2, using Firefox (version 36.0.1), under Product -> General -> Description, when you copy the existing content to the new Product's Description, noticed that it becomes plain text, meaning it does not have bold, italic, etc.
Unless use "source" from existing content to the new ones using "source" then it will reflect as rich text.
However, when using Safari, it does not have this issue.

Please advise.

Thank you
Jasmine

Hi

1. Does Abantecart ver 1.2 support Safari browser?
After upgrade to version 1.2, Product -> Data -> Manufacturer, it cannot display the list of manufacturer when using Safari browser (Version 8.0.2 (10600.2.5)).
However, it can display the list of manufacturer when using FireFox.

2. Does Abantecart ver1.2 support the template548? Do we need to make any changes on this template? Please advise.

Thank you
Jasmine

Hi

After upgrade to ver 1.2, the search function is not working anymore on the front end (Storefront).
Before the upgrade, the search function is working.

Kindly guide me on this how to resolve it.

Regards
Jasmine

Hi

I tried to upgrade AbanteCart from ver 1.1.9 to ver 1.2 via the auto link.
During the upgrade, it gave an error message "There has been a critical error processing your request". For more detail, pls refers to screenshot - upgrade_error.png.
Take a look at the log file, it mentioned that cannot the drop index of ac_language_index and so on. For more details, please refers to the attach error log file - error.txt.

Please advise how to resolve this error so that can proceed with the upgrade to version 1.2.

Thank you
Jasmine

Hi

We do not want to display the weight for "Weight Based Shipping" as attached.

Where can I change the name of "Weight Based Shipping" as "Shipping" as attached?

Thank you
Jasmine

Hi

I have disabled (set status as "OFF") for some of the countries under System -> localization -> countries.
However, still can see those countries that I had disabled from the Create account page.
Please guide me how to resolve this.

Thank you

Hi

Enable default_flat_rate_shipping extension and it does not seem to be working.
It does not display the flat shipping rate on the payment page and display incomplete payment type.
How to resolve this?


Thank you
Jasmine