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Messages - castigous

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31
Support / Re: Tax rule not being used/calculated at Checkout
« on: May 19, 2017, 01:32:46 PM »
Thank you!

I have the Tax Class created with this settings:

- Tax Class Title: IMPUESTO
- Description visible to customers: Impuesto a las ventas del 20%
- Location: (my country)
- Location Zone: Check on "all location zones"
- Description to customers: Impuesto a las ventas
- Tax Rate: Percent (%), 20
- Apply Tax if: > to 0
- Tax Exempt Groups. -none-
- Priority: 1

I also checked that the product in my test has this class variable selected:

"Tax Class": IMPUESTO

But although it seems to be correct and I can complete the order, it doesn´t mentions nor calculates the tax.


Is there another different setting to be made? Or is maybe something wrong in the settings I described?


Thanks!
Thanks!

32
Support / Re: Cash On Delivery as the only payment method
« on: May 19, 2017, 01:03:58 PM »
Hi!

The settings I have for "Cash On Delivery" are:

- Status:ON
- Order Status: Pending
- Location: All locations
- Storefront Icon: (nothin, blank)
- Total order minimum: blank
- Total order maximum: blank
- Auto Select: ON
- Run Order: 1

But still no cigar!  :-[

So I took a look at the individual product page and the issue was it had the variable was activated:

- Requires Shipping: ON

Once I changed it to OFF, the order was completed. Hurrah!!

Thanks!

PS. Is there a way to change variables to a group of products? (like ON/OFF) so it could be save some time and no need to correct each product for this issue?

33
Support / Country localization issues
« on: May 19, 2017, 12:39:48 PM »
Hi!

I have already activated the correct settings (Country, Zones, currency) for my country and deactivated the ones that are for USA or anywhere else in the world. Spite of that, on the checkout page the customer still has to choose some things that I assumed were already chosen for him being that they are deactivated on the backend of AbanteCart:

- He/she has to choose Country / State

- He/she has to choose a ZIP or postal code –which we don´t generally manage in Colombia and there is almost nobody here who knows their own ZIP.

Is there a way to work around this?

34
Support / Re: Localization and other issues
« on: May 19, 2017, 12:37:59 PM »
Thank you!

I did the "Load missing language data" process and I think it worked but I´ll keep testing it.


35
Support / Graphic Banner issues
« on: May 19, 2017, 12:34:17 PM »
Hi!

I created a new graphic banner with all the images I want to rotate and it accepted all the images and not just one, but is having this issues:

1- The banner is displaying one image in top of the other inside the banner frame (which is now huge).

2- It is also showing each of the images in the file original size. Is there a way to set up an automatic resize value for each of the images (like the *Product Image Thumb Size: Default is 380x380 in the ADMIN-TEMPLATE) so it fits into the banner frame? or do I need to resize before uploading?

Thanks!

Thanks!

36
Support / Re: "fallback" banner not updating
« on: May 19, 2017, 08:32:03 AM »
Thank you!

So what would be the one banner immediately below the main menu? --you could call it the main banner

Also for each banner item, I don't see the way to add many images+links that are supossed to rotate. It just gives the option to edit 1 image and 1 link.

Am I missing something?

37
Support / Import CSV from VM
« on: May 18, 2017, 06:18:23 PM »
Hi!

Our old webshop used Joomla-VirtueMart so we are naturally trying to import the data from it to our new AbanteCart store.

Since this is not one of the software supported by the Migration Tool I think we could use a joomla extension that we have tha can export all VM fields in a CSV file.

But in order to do that I think we would need to know in what are the fields required and if there is a need of fields translations (for example product in VM should be imported as product_name in AbanteCart), and which format should the CSV have (like header, delimiters, etc)

Any guidance would be very appreciated!

Thanks!

38
Support / "fallback" banner not updating
« on: May 18, 2017, 04:36:14 PM »
Hi!

I modified the main banner of the home page with 4 different images which are also supposed to open to 4 different pages.

But even if I refresh the page repeteadly I get the banner with the AbanteCart info. What am I doing wrong?

Also when editing this banner there is URL field but I get to put just 1 link for the whole banner. Is not supposed to be a URL for each of the images?

Thanks!

39
Support / Caso On Delivery as the only payment method
« on: May 18, 2017, 04:08:35 PM »
Hi!

Right now I only have Cash on Delivery as a payment option, but I keep getting a message Error: Payment method required!. Why it cannot accept this way of "payment"? How can I fix this?

40
Support / Tax rule not being used/calculated at Checkout
« on: May 18, 2017, 04:07:24 PM »
Hi!

I created a tax rule that reflects a law in my country and is supposed to be assigned to ALL my catalogue.

As a test and as customer I tried to buy a product that has this tax rule assigned (which is a percentage), but the tax is not shown or calculated at any point in the Cart. The total it gives the cart gives me is the same price of the product.

Where/How can I fix this?

Thanks!

41
Support / Asignment of Tax Rules to Many/All products in 1 step?
« on: May 18, 2017, 04:03:13 PM »
Hi!

I created a tax rule that should apply for every product in the catalogue. I have too many products with a tax class value of Taxable Goods. Is there a way to assign all this products my new Tax class instead of Taxable Goods all at the same time and not just by editing them one by one?

Thanks!

42
Hi!

I'm a newbie in AC so please forgive my ignorance if ask something obvious!

I have to create at least 2 users which are going to be managing the sales, orders, and that kind of stuff. I don't want them to be able to do installations of extensions, or changing settings, etc cause they could screw up  :o I want them to ONLY be able able the Sales stuff.

How can I create different permissions for this Sales Managers especially? I mean there is a page in the documentation at URL: docs.abantecart.com/pages/users/user_permissions.html that gives the example of a "Data Entry" operator. Is there a similar list for a "Sales/Order" operator or manager?

Thanks!

43
Support / Re: Localization and other issues
« on: May 18, 2017, 03:55:08 PM »
Thank you. Will do other posts with the other questions.

About the localization, now I understand what it is for :) But how do I know where are this blocks getting used? --some are obvious when/if they have a text, but there is a lot of blocks that have no text and maybe the one who has no text at all is the one I need is blank right now.

Also about the translation right now I have got source as "English" and there is only 1 possible method "Copy Source Language Text". Is this correct for what I want? (text displayed ONLY in spanish) or should I choose "Spanish" as source? Also how can I use The Google Method if it's not listed as a possible translation method?

Thanks!!

BTW maybe the 3rd question of my original post should be kept here as it is related with localization or should I open a different post as the others? if so, can you answer it?


3- Localisation. I have already activated the correct settings (Country, Zones, currency) for my country and deactivated the ones that are for USA or anywhere else in the world. Spite of that, on the checkout page the customer still has to choose some things that I assumed were already chosen for him being that they are deactivated on the backend of AbanteCart:

- He/she has to choose Country / State

- He/she has to choose a ZIP or postal code –which we don´t generally manage in Colombia and there is almost nobody here who knows their own ZIP.


Thanks again!

44
Support / Localization and other issues
« on: May 17, 2017, 05:55:35 PM »
Hi!

As a novice in AbanteCart I´m implementing an online store located in our current region of Colombia in Latin-America.

Although many thing are going good, I have had a series of setbacks which are impeding the successful implementation of the store.

For this reason I have some questions for anyone that can gracefully answer:

-1- How to correct or complete the partial translations on the frontend of the site? I mean some pages/parts of pages in the frontend still display English instead of the Spanish language I chose as default. Is there a way to show the whole site in Spanish mandatorily and no option of changing to/from English?

-2- How to create different permissions for Sales Managers especially? I mean there is a page in the documentation at URL: docs.abantecart.com/pages/users/user_permissions.html that gives the example of a "Data Entry" operator. Is there a similar list for a "Sales/Order" operator or manager?

-3- Localisation. I have already activated the correct settings (Country, Zones, currency) for my country and deactivated the ones that are for USA or anywhere else in the world. Spite of that, on the checkout page the customer still has to choose some things that I assumed were already chosen for him being that they are deactivated on the backend of AbanteCart:

- He/she has to choose Country / State

- He/she has to choose a ZIP or postal code –which we don´t generally manage in Colombia and there is almost nobody here who knows their own ZIP.

-4- I created a tax rule that should apply for every product in the catalogue. I have too many products with a tax class value of Taxable Goods. Is there a way to assign all this products my new Tax class instead of Taxable Goods all at the same time and not just one by one?

-5- As a test I assigned this tax class rule (which is a percentage) to one item and tried (as a customer) to buy this item but the tax is not shown or calculated at any point in the Cart. The total it gives the cart gives me is the same price of the product.

-6- Right now I only have Cash on Delivery as a payment option, but I keep getting a message Error: Payment method required!. Why it cannot accept this way of "payment"?

Hopefully someone can help clear this questions/issues. As a novice of AbanteCart, I like it a lot and see a bright future for it although right is presenting me some challenges.

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