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Shopping Cart Operations => Support => General Support => Topic started by: rosagold on July 07, 2017, 08:01:38 AM

Title: Forbidden You don't have permission to access /index.php on this server.
Post by: rosagold on July 07, 2017, 08:01:38 AM

Hi,

I start getting this message when I try o save a new products information

"Forbidden

You don't have permission to access /index.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."


also always I'm geing this error message "/home/nywztelf/public_html/index.php file is writable. It is recommended to set read and execute modes (644 or 755) for this file to keep it secured and running properly!"

can I get some help please

Title: Re: Forbidden You don't have permission to access /index.php on this server.
Post by: Basara on July 07, 2017, 08:55:25 AM

Hello.

Please search forum 403 error is well know issues with misconfigured mod_security module on your server.
http://docs.abantecart.com/pages/tips/troubleshooting.html#mod_security

For the second warning it is easy to make your site more secure to disallow public to write to your /index.php file
Please set more strict permissions to this file
http://docs.abantecart.com/pages/tips/troubleshooting.html#permissions