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Messages - Basara

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16
News and Announcements / PayPal Commerce onboarding
« on: February 26, 2024, 07:13:43 AM »
PayPal updated its onboarding configuration on Friday 23 without prior notification.
We apologize for any inconvenience caused by this unexpected change. Here is the quick fix you can apply to 1.3.4 PayPal Commerce extension files.

17
Extension Support / Re: Solved --- Translation problem
« on: February 26, 2024, 03:11:23 AM »
Hello.
If you change database make sure to clean AbanteCart Cache

18
General Support / Re: How to know which layout a product is using?
« on: February 26, 2024, 03:08:44 AM »
Hello.
The common layout for products is "Default Products Page"

19
General Discussion / Re: My Abantecart site is down -- help!
« on: February 23, 2024, 09:34:43 AM »
Hello.
If you have access to the hosting panel you can find the version in the /core/version.php file.

Just to let you know, AbanteCart offers a maintenance/migration service that you might be interested in.
Please take a moment to check for more details https://managed.abantecart.com/

20
Extension Support / Re: Solved --- Translation problem
« on: February 23, 2024, 06:27:28 AM »
Hello.

To load definitions from the XML again try to go to the System->Localizations->Language Definitions and remove all. This should trigger reimport from XML files.

21
General Discussion / Re: My Abantecart site is down -- help!
« on: February 23, 2024, 01:26:13 AM »
Hello.
It is time to move to new hosting. What is your AbanteCart version?

22
General Discussion / Re: My Abantecart site is down -- help!
« on: February 22, 2024, 09:59:05 AM »
Thanks for getting back with me.  I suspected it was a change by Hostmonster that did this, but calling them accomplished nothing.  They blamed it on Abantecart and said there's nothing they can do.

Believe me, I'm not happy.  E-mail problems and now website problems, and they're washing their hands of it.  Meanwhile I'm out of business.

It appears the solution is to fire these guys and start over using a new platform.  It's going to be ugly but it's the only way.  Is there ANY way I can download all the Abantecart files and somehow upload them to the new site?

The solution is to start an investigation and check the error logs.
To move to another hosting check this doc https://abantecart.atlassian.net/wiki/spaces/AD/pages/22511620/Changing+Domain+Name#ChangingDomainName-Movetoanotherhosting

23
General Support / Re: User Permissions for Customer Management
« on: February 22, 2024, 02:27:49 AM »
Hello

This is possible with custom development.

24
General Discussion / Re: My Abantecart site is down -- help!
« on: February 22, 2024, 02:23:12 AM »
Hello.
AbanteCart has no permission or tools to change anything on your server. Most likely they upgrade your server or move you to another, that's why your mail stops working as well can cause unexpected errors due to different PHP version, lower RAM or some php modules like mod_security.

Start your investigation by asking hosting what they changed recently and check the AbanteCart error log, server error log, PHP error log.

25
Support / Re: Use SEO URL's
« on: February 21, 2024, 03:05:27 AM »
Problem solved.
There were categories with the same SEO Keyword in different languages, I changed these and now it works.
Thanks for the help.

Peter

Thank you PeterGsson for sharing the solution with us.

26
Support / Re: Use SEO URL's
« on: February 20, 2024, 06:18:27 AM »
Hello.
Run Load missing data from your base language or fill in the SEO key for each language manually
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15302710/Edit+Language#EditLanguage-LoadmissingData

27
General Support / Re: Install new language
« on: February 19, 2024, 02:07:34 AM »
Hello.
You can add a language in your admin https://abantecart.atlassian.net/wiki/spaces/AD/pages/15433741/Add+Language
however it is not recommended

28
General Support / Re: white screen error
« on: February 19, 2024, 02:05:48 AM »
Hello.
Thank you for posting a solution. Somewhere on your server should be one more php 8.2 log to check.

29
Hello.
It can be a broken GD php library or most likely incorrect write permissions to the /image/thumbnails/ or /resources/image/ directory.
Please check the latest errors in the AbanteCart error log

30
General Support / Re: white screen error
« on: February 16, 2024, 02:18:33 AM »
Hello.
When a white screen appears check for the latest errors in the AbanteCart error log

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