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Messages - llegrand

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1
I am not trying to be contrary,  only to let you know I believe your comment that you are on a dedicated server,  and your IP address is unique to our server.  Just to be sure you understand,  the IP is unique to the server,  but it is NOT unique to your domain.   Currently Reverse IP Lookup Results — 3 domains hosted on IP address 107.180.73.110.
The other two  solucomp.com and uavskies.com appear to have the potential of high traffic.   


 

2
General Support / Re: Problem with orders
« on: January 23, 2023, 03:06:58 PM »
I took a quick look at your site Bulk Orders Category.   I believe you do not have your options set up correctly.

Take a look at this doc regarding options for a little more detail:

https://abantecart.atlassian.net/wiki/spaces/AD/pages/9568257/Manage+Products+Options

3
Support / Re: Separate Weight For Product Options
« on: January 22, 2023, 02:19:55 AM »
Yes,  there are quite a few fields you can add to options.   This is an image from one of our How2 articles. 

This is the parameters for the weight fields in options that you need to be aware of:

23. Weight: Enter the weight difference between the base product and the variant. This will also use an adjusted weight for the option product so shipping rates are calculated correctly.

24. Weight Type: Select the weight calculation method. If value provided as %(percent) variant weight will be changed by specified percent based on the main product weight. If value provided as fixed it will be used as absolute value for the variant, base product weight will be ignored. e.g. Base product weight is 4 lb, you set the weight to 1 and the weight type is “%”, customer will see 4.04 lb. If the weight type is “Pound”, customer see 1 lb.

4
Extensions and Add-Ons / Re: Help with PayPal
« on: January 20, 2023, 08:54:00 PM »
Did you update the webhooks within the PayPal Commerce page?  It just a link  that communicates with PayPal,  but it is important.



5
Security / Re: XSS Vulnerability
« on: January 13, 2023, 06:05:14 PM »
what cart version are you currently using?

We have posted the patch file for AbanteCart v 1.3.2 along with instructions
You can get it here:

https://why2central.net/patch/abantecart-v1-3-2-default-core-xss-vulnerability-patch-file/

If you are using v 1.3.3,  the corrected files are already in that code.


6
Out of necessity of getting a solution for our client after 2 months wait and some unnecessary problems for users of the Stripe Connector, we looked for a solution ,  it is posted https://github.com/abantecart/abantecart-src/pull/1567

Perhaps,  when your  "at some point" time comes you may find a different solution, but for now ours is tested and it works.

It remains my opinion that as the provider of a 3rd party integration for Stripe,  I must remark  that 3rd party integration requires Partner status with Stripe and Partner status generates a revenue stream back to AbanteCart.  I have no issue with AbanteCart having the revenue stream,  my issue is your complete lack of caring about a reported problem  and not fixing it in over 2 months.  In essence shirking your responsibility  to fix issues on your app. 



7
Gosh,  that is a stunning reply.  You consider this to be an improvement request?  It is not,  it is a request for a fix. Your previous Stripe app (prior to the connector)  worked correctly.  Maxter's  subscription app works correctly.   It is just your new Connector app for Stripe that is incorrect.

Surely  in the 2 months that you have been made aware of this problem for a payment application supplied by AbanteCart (and you are an authorized integrator with Stripe) you could have found the time to repair your app. 

You should be able to contact Stripe Support for devs and they can give you a fix. 
Perhaps I should work thru with Stripe to see if they can provide you the correct coding for your connector for your authorized integration?

Is it possible to switch back to the old Stripe App?   
Maybe Maxter can provide you a quick answer?








8
Hi Core Devs -  this is now reaching a critical mass of issue.   Even though you made a GitHub on Nov 8,  and have ignored my plea on Nov 16 for a resolve  (I have clients that have customers who are quite upset with the order number only appearing in their card statements.)
There remains no change.

Today  I have an escalated issue from a client :
..having an issue with what is appearing on customers credit card statements for a description of their purchase. Well today  ( Jan 5) I had a customer who disputed a charge on an order the beginning of November and around Black Friday.  She said her statement just had a phone number on it.   I did reach out to my contact at stripe and he gave me this information.  It looks like it is set up correctly in stripe on my end so now I'm wondering if this is something to do with the website. 

Stripe support to my client:
Looks like you're using Stripe through a 3PI platform, Abantecart.com, so please reach out to them first (or navigate around their platform) to see if the statement descriptor is something you need to modify on through their platform.

As you can see it is the descriptor issue that I reported in Nov.

Please,  please  fix this!!





9
do you have cdn enabled?

did you perhaps close the admin panel after you cleared the cache , usually just need to do the images

10
Usually if you clear the cart cache  they will display correctly.   In admin left pane,  under System > Cache
Might have to clear your PC too.


11
Support / Re: CAPTCHA
« on: December 27, 2022, 06:09:26 PM »
please note in your original post the human input is not the same as the request  -  so the failure was correct.

recaptcha is  o32de4   human input  is a32d34

I just tried your testing site now,  and the recaptha works correctly  when the images are all identified


12
Support / Re: Sort by size option
« on: December 18, 2022, 07:30:49 PM »
have you tried using the search box?  I just did using small  and large -  you have added those sizing into your product title (which is good)
and the search  brings up all of products that meet the search word.

You might want to change the language in the search box  or add a info box that suggests using the search

Additionally,  you don't seem to be using tags with in your products.  they can also add to the search results.

These are some immediate and no cost solutions for you.

there is https://marketplace.abantecart.com/elastic_search?keyword=search  in the MP  that will do what you want, you might look into it if the above is not enough for you.  This is not a free solution.





13
General Discussion / Re: website speed
« on: December 17, 2022, 06:20:00 PM »
try running some of these site analysis -   they will also provide some insights and some fixes.
If you have lots of images that are too large,  that can really slow your site

These are free tools:
https://tools.pingdom.com/

https://gtmetrix.com/

14
Extensions and Add-Ons / Re: Tax Invoice Module for Checkout
« on: November 17, 2022, 09:59:34 AM »
Hello,  it is unclear what you are describing here. 

Have you set up the tax RATES for each location that you are required to collect tax?  See here for details
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15761420/Tax+Rates

There is also a nice invoice function within the default AbanteCart -  that functions well as a picking/packing invoice.
It is an icon, looks like a doc,  located in the customer order info. 
Most find it adequate.

If this does not address your request,  please describe what is missing in more detail.


15
General Support / Re: Notice: Impersonate mode for customer "guest" by ""
« on: November 16, 2022, 05:33:38 PM »
hello,   I just tried your site on Firefox and Chrome,  and do not see that on Storefront

Perhaps,  clearing your cookies on your PC browser will help,  I am finding cookies are quite persistent at times.

If you are not familiar with the latest way to clear cookies for only one site,  just click on the padlock in the URL bar. You should see a cookies and the number of cookies in use.

Lee at WHY2 support

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