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eCommerce construction => How-to questions => Topic started by: macat on November 12, 2020, 05:46:23 PM

Title: Price Keeps changing & Taxes not working
Post by: macat on November 12, 2020, 05:46:23 PM

I have a few issues, my prices is set to CAD $24.99 but it rounds up to $25, it doesn't matter if I have tax set to none or taxable goods. I can't keep it from doing this. I also can't get the taxes to work. I followed the tutorial in the help section but it just won't ad taxes (HST 13%). Any idea what I am doing wrong?

I have even tried adding the 13% to the price to make $24.99 to $28.24, but it rounds down to $28??? I have Canada by individual provinces all set tax rates to 13%, under tax classes.

Any idea of what I am doing wrong?

Title: Re: Price Keeps changing & Taxes not working
Post by: Basara on November 13, 2020, 12:25:45 AM

Hello.
First, check your CAD currency settings and make sure you set decimal places to 2 https://abantecart.atlassian.net/wiki/spaces/AD/pages/15270043/Add+or+Edit+Currency
Make sure you CAD is a base currency https://abantecart.atlassian.net/wiki/spaces/AD/pages/6258736/Base+Currency

Taxes are applied based on customer delivery address if you visit your site as a quest Taxes are not applied because no address known. Try to start the checkout, select the address within Canada, and your Canadian rates (region etc).
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15761420/Tax+Rates

And last thing products may have different Tax classes or do not have it,  check is the product in your cart have Tax class set
https://abantecart.atlassian.net/wiki/spaces/AD/pages/5210273/Add+or+Edit+Products#AddorEditProducts-PriceandTaxrelated