Messages

Hello.
In AbanteCart admin, search for "( Copy )", select all, and remove. Direct database edits are strongly discouraged.

Hi RCodiaDavid,

Thanks for taking the time to write this up and share the fixes you tried.

Before we can say much about the cause, we need a few more details about the actual PayPal transactions. PayPal Commerce can route payments through different methods depending on the customer and country, so this may not be the same path for every order.

Can you please check one of the affected payments and let us know:
1. what country the customer was from
2. the order currency
3. (important!) which payment method was actually used in PayPal, for example Sofort, Venmo, Pay Later, EPS, SEPA, Bancontact, card, PayPal balance, etc.
4. whether Product Page Checkout Buttons and Cart Page Checkout Buttons are enabled in your PayPal Commerce settings or you are sure the customer went through the normal full checkout flow
5. whether the cart had products requiring shipping, digital products, or both

The payment method is especially important because, depending on the method, the customer may even be asked to scan a QR code and complete the payment on their phone, so it is crucial to know which payment method was used.

The payment method can be visible in the PayPal transaction details. You can also check the logs in your PayPal developer account at developer.paypal.com to see if there are related API or webhook records for those transactions.

Once we know these details, it will be much easier to reproduce or narrow down where the checkout flow is breaking.

Hello,
Thanks for reporting this and for testing the new USPS extension in 1.4.4.
Regarding your first point: Bound Printed Matter, Media Mail, and Library Mail are special USPS package services with additional eligibility requirements. They are included in the extension for merchants who specifically need to ship those types of products, but they will not appear as options for regular products in the cart.

As for the duplicate USPS Ground Advantage option - we are aware of this behavior during development. It seems to be related to how the USPS API currently returns Parcel Select services. In some cases, USPS is returning Ground Advantage under both Parcel Select and Ground Advantage, which results in a duplicate entry. Unfortunately, this is not something we can control on the AbanteCart side. The workaround is to disable the Parcel Select method in your extension configuration, which should prevent the duplication.

We always advise contacting USPS support directly to consult about available services. Please let us know if they provide more details or if they add new services for regular products, so we can keep the extension aligned with their offerings.
Thanks again for your feedback and for helping improve the extension.

Hello

This is not related to the NOVATOR template. Europe/Istanbul is a valid PHP timezone, but MySQL/MariaDB is rejecting it because probably your hosting does not allow to set it.

In most cases this warning can be ignored, as it rarely causes serious issues. However, the proper fix is on the database server side. Ask your hosting provider/server admin to set MySQL timezone to match your php timezone.

I have reCaptcha enabled, but I still get spam customers and contact form entries. Any suggestions?

Hello.
Make sure reCAPTCHA is enabled for all relevant pages/forms and switch to reCAPTCHA v3, and consider increasing the score threshold in reCAPTCHA settings

Hello.
We tested an upgrade from 1.4.3 to 1.4.4, and UPS is working correctly in that case.

This error points to a missing dependency/class file from the UPS SDK rather than a general checkout issue.

Please compare your installed UPS extension files with the current 1.4.4 master UPS files here:

https://github.com/abantecart/abantecart-src/tree/master/public_html/extensions/ups

Pay special attention to the extensions/ups/core/ups_sdk/vendor/ directory and make sure all files are present and uploaded correctly. Also check file and folder permissions so PHP can read these files.

Another possibility is hosting-side security filtering. If your host has an internal firewall, for example ModSecurity, it may block part of the new UPS code or its requests. You may need to ask the hosting provider to check the ModSecurity/firewall logs for blocked requests related to the UPS extension.

Hello.
Thank you for reaching out and sharing the details. We'll investigate the issue with the update link

Thank you.  To try out the new USPS extension in AbanteCart v. 1.4.3, can I just copy https://github.com/abantecart/abantecart-src/tree/1.4.4/public_html/extensions/usps to the extensions folder in my installation?

Hello. You can try, but we recommend waiting for the 1.4.4 release

[Thank you]

Hello AbanteCart Team,

Is there any fix for this issue please?
 

Thank you

Hello.
Please try to apply the fix commit

has there EVER been a solution to this??  USPS has disabled the extension at this point and it's no longer usable as it sits.  Any help in getting it working again?

Yes, there is progress on this.

The USPS extension is currently in development and has already been updated in the 1.4.4 branch. You can try the latest version here:
https://github.com/abantecart/abantecart-src/tree/1.4.4/public_html/extensions/usps

An official release is coming soon, so this issue is actively being worked on.

Hello.
No, you cannot use 1.3.4 database directly with 1.4.3

If you want to move to 1.4.3, the safer option is to export your products from 1.3.x and then import them back into a fresh 1.4.3 installation.

If you still have your 1.3.4 files and database, another option is to hire professionals to perform the upgrade for you. In that case, they may be able to migrate the store properly and preserve most of your existing data and setup.

Hello.
Thank you for sharing this fix. This will definitely help others running into the same issue.

Quick question: Did you update using Softaculous or the native AbanteCart updater? It would be useful to know which method left the permissions at 0777.

Hello.
Put the JavaScript in an HTML block and assign that block to the page layout where the form is shown.

There are other ways to add JavaScript too, such as directly in the template files, but using an HTML block is usually the easier method for this kind of task.

Hello.
Please try this fix https://forum.abantecart.com/index.php/topic,11672.msg43993.html#msg43993

Hello.
If file or database structure comparison against a clean install doesn't resolve the issue, the recommended approach is a fresh install and migrating data. You can always export and import products into a new installation using the built-in export tool:
https://abantecart.atlassian.net/wiki/spaces/AD/pages/14647524/Export