Topics

Is Abantecart compatable with Plesk control panel?

Jim

Customers select their products and then enter all their information and click on continue button when they receive this error message,

The page isn't redirecting properly decals/nostalgicracingdecals.com

I am using Windows 10 and CPanel if that makes a difference.

This is my website https://www.nostalgicracingdecals.com

Any help you can offer very much appreciated.

Jim

I will try and explain what I am doing.

I made a mistake and deleted a sub domain that had all of the abantecart products on it.

I next made a backup copy of my shopping cart from Abantecart and upload that to me desk top.

I created a new sub domain which appears in my public_html directory and then went into files and uploaded the backup copy of my shopping cart products and now I am not sure what to do next.

My hosting service has not been much help with any of this.

I could really use some help trying to figure this out.

Thank You Jim

Is there a way to search by product number instead of product name?

Just wondering how to do this if it is possible.

Thanks for your help Jim

Is there a way to find my products through a search by product number?

Thank you for your help.

Jim

If I download a new abantecart is there a format for transfer 1,350 from the old shopping cart to the new shopping cart?

The thought of uploading that many products again is really not something I want to have to do.

Thanks You

Jimbo

I am looking for someone willing to help me make a database backup on my Cpanel and uploading to me website.

I am willing to pay someone who has the knowledge and his willing to help fix my problem.

Please contact me at nostalgicracing @gmail.com if interested.
I am located in the USA

Thanks for you help.
Jimbo

A hosting service I had just signed up with was trying to make a full backup for my CPanel and screwed something up and they do not seem to know how to fix it.

The error message I am getting is the following, /home/jimhill/puplic_html/decals/core/database/amysqli.php

I think they might have been trying to add something into the code to make a full backup of AbanteCart.

Any help or ideas on how to fix this problem.

Jimbo

When I check Status & Comments section it say's customer notified but when I check with the customer they tell me they are not receiving any notices.

Each time I make a change from pending to processing to shipping it shows that the customer was notified.

Not sure how to fix this problem.

Thank You

Looking for recommendations for hosting serves for AbanteCart based in the USA.

Thanks Jim

I can receive emails through AbanteCart but when I try and reply to those emails the customers are not receiving my messages.

My hosting service say's the problem is not on their end and I am not sure what to try next to fix the problem.

Should I change hosting services if they cannot fix the problem?

Thanks for your help

I notice when I am in status and comments and I click on the notifies customer button that it only stays on while I am using it.

Do I have to click on the notifies customer button every time I use it to make a change from say processing to shipping? 

Thanks Jim

When I receive an order and then change it from pending to processing to shipped does the customer automatically receive an email each time I change the status of the order?
I have never been able to resolve the problem of sending email from AbanteCart.

I have asked for help from my hosting service but they also have never been unable to fix this problem of why I cannot sent emails to customers with AbanteCart
I have kind of learned to live with this problem for a number of months but now I would love to fix this problem.

I can receive emails from customers but I cannot send or reply to customers emails.

Thanks Jim

First I want to thank you for such a great shopping cart.

I have 1,300 products which are all the same price.
Is there a way to change the prices on all 1,300 at once?

Thank you for your help and advice. Jim

Not sure why it is giving me this error massage,

Coupon is either invalid or reached it's usage limit!

I am already using other Coupon Codes and they seem to work fine.

I have checked the other Coupon Codes and it looks like they are all set up the same way.

Thanks for your help.
www.nostalgicracingdecals.com

I have customers leaving me messages in the Message Manager and my question is how do I respond to their questions?

I tried copying  their email address and then paste that into gmail compose but it did not work.

Jim

I have lookED at the setting until I am blue and still cannot figure out what the problem is.
I am using the following settings,

Mail Protocol: SMTP
STMPHOST: SSL://smtp.nostalgicracingdecals.com

SMTP username jim@nostalgicracingdecals.com
SMTP password
SMTP port 465
SMTP timeout 5
Alert mail On

Thanks for any help you can offer. Jim

I have gone into system/settings/store details and my email address is correct but instead of sending emails to my C-Panel the messages appear in the shopping cart side.

When the messages appear in the shopping cart how to you respond to them. It would make life easy if the messages could be send to my C-Panel instead.

Just wondering how to correct this problem.

Thanks for creating such a great shopping cart.

Jim

I had to add an SSL Certificate and now I have run into another problem.

I have the website working with the SSL but now only some of my category pages are showing the preview images.
If you click on the model number it will show you the larger images just fine.

Some of my category pages are working showing both the preview image and the larger imag
Category like speed shops and old car companies are working fine

Here is my website link https://www.nostalgicracingdecals.com

Thanks Jim

I have customers sending messages and asking questions about my products and I cannot figure out how you respond to them through AbanteCart.

I have tired systems/settings/messages and I can read the customers message but how do I respond to them?

Jim