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Messages - sewkitty

#16
That was the first thing I checked. It was enabled. My host restored it from a back up from before the update. Now I cannot get pictures or files to upload. UG! Seriously!!
#17
Anyone???? I have looked through everything! I cannot fix this! Downloads are enabled. I am not sure what else to do!
#18
I upgraded to v1.2.0 last night & now the downloads in the customer account section is messed up. They are shown there but there is no way to actually download the file. PLEASE help! How do I fix this! I have a thousand old ladies wanting their embroidery files NOW!

Thanks
Elizabeth
#19
I don't have them set to anything. So that should mean they do not expire right? My page of downloads is cut off. I have my own account set up & it only shows not even half of what it should. :-(
#20
Yes, the continue button. Is it limited to just the one page of downloads? I would like for my customers to be able to access downloads as long as they like.
#21
We are not getting multiple orders anymore but now some times downloads are not showing up in the account and when a customer clicks to the next page of downloads it goes to the accounts main page. I need to fix this ASAP!
Thanks!
Elizabeth
#22
General Support / Re: Zip extension being removed???
April 11, 2014, 07:14:15 PM
This fixed it! YAY!! Now is there a way of clearing out those old orders from customers accounts? The multiples? Plus when they click to go to the next page it takes them to the main account page & not to page 2 of the their downloads. I want them to be able to access these files later if they need.
#23
General Support / Re: Zip extension being removed???
April 09, 2014, 09:40:51 AM
I name the mask the same as the file name adding the .zip.
I have that issue fixed. I need the multiple orders showing in the customer account fixed.
#24
General Support / Re: Zip extension being removed???
April 04, 2014, 06:17:42 PM
Still doing it after I cleared the cache.
#25
General Support / Re: Zip extension being removed???
April 04, 2014, 04:17:22 PM
O.k. but now what about the multiple orders??? Hopefully that is an easy fix??
#26
General Support / Re: Zip extension being removed???
April 04, 2014, 02:53:07 PM
I got my host to change it so I can clear my cache. That did not work. I did figure out the zip extensions myself though. In the download mask I had to add .zip to the file name.
But my cart is producing multiple orders. How can I stop this? I am sure I have something set wrong.
Thanks so much for all your help!
#27
General Support / Re: Zip extension being removed???
April 02, 2014, 10:05:31 AM
I have a cpanel. Can I do this myself? Fully admit I am a noob! LOL
#28
General Support / Re: Zip extension being removed???
April 01, 2014, 11:04:48 PM
It won't let me.
This is what I get.
#29
General Support / Re: Zip extension being removed???
April 01, 2014, 10:33:00 PM
What am I clearing??? This is what I see:
#30
General Support / Re: Zip extension being removed???
April 01, 2014, 10:23:41 PM
No it does not have an exe in it and I don't use chrome at all. I use Fire Fox. How do I clear my admin cache??? This is showing on the customers end not mine (the multiples). Plus now I see that if you click continue to the next page it just brings you back to your account page. It is not showing all their downloads in their history even though I have no setting on them for them to expire. These are embroidery designs. So the extensions are pes, dst, vip, hus, jef & art

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