Messages

Thanks. I just used the auto upgrade option. Do I just have to run the SQL in the link you provided?

Got a Critical Error while updating to 1.4.3.

2025-11-10 14:19:33 - Unknown Error: AbanteCart core v.1.4.2 SQL-ERROR: "array (
'error_text' => 'Duplicate column name \'placeholder\'',
'errno' => 1060,
)" in /core/lib/package_manager.php on line 830

How to resolve?

Thanks for responding. I was hoping to hold off a bit to make sure 1.4.3 didn't break anything but I guess I don't have a choice now. I'll report back.

Sorry to necro an old thread but I am getting this error now in 2025. Using Abantecart 1.4.2 and PayPal Commerce 1.0.7 which is built-in. I looked at the fix from this thread and the code matches. Any other things to try?

Just to close this out, the problem was fixed by updating to version 1.4.3 of the Avatax extension. The version in the marketplace was 1.1.3 and there was no indication of an update anywhere.

Thanks for responding. I'll keep an eye to see if it happens again.

Thank you again. I understand what you are saying but I would like to know what the error:400 actually means since it's not in the log. Is there a list of error codes anywhere?

My main question is how do find out what that error means since it's not in the log like it says it should be.

Hello.

Do your delivery methods in the Avatax extension have a proper Avalara tax code set?

Yes, I am using the same FR code (FR030000) as our ERP which does calculate tax on shipping correctly. I did notice when checking today that it adds the tax in cart for the product but then does not seem to update or re-calculate once the shipping is added in checkout.

I'm hoping that someone here can help. I've tried several of the shipping options built-in to AbanteCart and I cannot get the integration to tax the shipping price. We are using the same tax codes as our ERP which does tax shipping and I have the shipping methods set to taxable. I am using the 1.4.1 (also tried 1.4.2) version of AbanteCart and the 1.1.3 version of the extension. I've tried both the Flat Rate and Weight Based extensions. I also have the extension calculating after the shipping. Please let me know if you have any suggestions to get this working.

Thanks for getting back to me. Not sure what is going on but I'm not seeing the error at the moment. A few answers to your questions below.

Hello
Please try clearing the AbanteCart cache first and then repeat the checkout process to see if the error appears again.

If it does, we'll need more details to help:
    •    The exact error message from the AbanteCart error log (not just the popup). -Nothing in the error log, that's part of my issue.
    •    A screenshot of the error on the checkout page.
    •    Your AbanteCart version. -1.4.1
    •    The theme name you are using. -Novator
    •    Whether this happens during guest checkout or registered customer checkout. -Don't allow guest checkout
    •    The delivery address details used during checkout. -Address doesn't seem to matter. Happened on a few different ones.

With this info, it will be easier to diagnose why the shipping methods are not showing.

Getting the below error on the checkout page and no shipping method is showing on orders summary. Checked the log and cannot find anything regarding this error. Using the default free shipping and weight based shipping.

Any ideas?

{"error_title":"Application Error!","error_text":"Please check error log for more information","error_code":400}

Just an update for those that had a similar issue. You cannot have a quantity of "0" for the promotion or the correct price will not show. Once I set the quantity to "1", the correct prices showed.

Thanks again abolabo for trying to help.

Should I try posting this in a different forum?

You can fix the <br> showing as text in list view by modifying your theme's template to allow HTML rendering. If that's too complex, switching themes or adjusting the formatting method may help.

Thanks for the info!