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Messages - javelin

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Support / cart button icon not adding to cart for android mobile
« on: January 17, 2020, 01:17:05 PM »
I am using v1.2.15 and all is well except one issue.

From an android mobile phone when I land on the top page it shows my featured and then most recent products listed.  There is an icon which should allow the item to be added to the cart.  Instead of it showing the proper icon I see an x and it will not allow any item to be added to the cart.

If I click an item, then I arrive at that items page, there I see the proper icon we should see and it will allow me to add the item to the cart with no issue.

Is there a way to fix this problem where the x is showing not allowing the item to be added to the cart from the top page?

Support / Re: Image upload errors
« on: October 30, 2018, 08:42:25 AM »
The issue was the scale of the image not the size as in Mb or Kb.

Can you please explain what do you mean? Are you refer to image resize?

Yes you can call it a resized image.  Thats what I am calling scale.

I am not near my other system to give exact details yet.. For example the images I had no problems uploading were larger files in Mb (around the 5 Mb to 6 Mb range) but were close to 2000 pixels.  The images that I could not load were actually smaller in file size being between 2 to 3 Mb in memory but were somewhere over 3000 pixels.

Once I scaled the image down in pixels it uploaded with no problem.  I would assume there is a limit in the database as to an image scale which would make sense that there would be one.

Support / Re: Image upload errors
« on: October 30, 2018, 08:23:12 AM »
I went back and took your advice on some of the image size parameters.  Yet it is Abantecart and not my server, hosting, nor Internet connection.  The issue was the scale of the image not the size as in Mb or Kb.  I had uploaded larger files in memory size with no issue.  Yet despite these other images going up with smaller memory size the scaled size just tipped over what AbanteCart could handle apparently.  Such a simple issue such as the image scale I overlooked.  I am working with art which when people see you want them to see as much detail as possible.  So if I continue down this path I will have to standardize to this limit which would work.

As for my hosting service I have loaded massive files never with an issue.  My work depends heavily on the graphic visuals in what people can see.  I have programmed not only my site, but also machinery to interface with software via linux to be able to carry an accuracy to within .003 of an inch physical output.  So Im not someone whos unfamiliar with many different kinds of issues.  The more complicated stuff people normally ask questions to were not that big of a deal interfacing with my hosting and so forth.  This one made me scratch my head.

Is there documentation as to the file parameters that the database can handle on any given file such as size in memory and also scale of various types?  Videos included, or even the file size of pdfs?

Support / Image upload errors
« on: October 30, 2018, 12:00:33 AM »
I am so close to trashing abantecart....

I have had to work through errors at every step of the process getting this thing set up and now I am coming to image issues.... really this shouldnt be that hard to do.

When I go to list a new product I try to add images and its really a 50/50 shot of the image uploading or not.  When it decides to not upload i get this with no error for it that I can find in the system anywhere.  Is there a solution to this? 

I understand there there is a lot of needed customization to any given server or hosting solution.  Yet this still should not be this complicated.  I have needed to go back and forth with my hosting service on past issues now for nearly 2 weeks.  Please tell me there is a simple solution to uploading an image.  Before you ask for an error message other than the images I have posted you would have to tell me where to find them.  I do not see errors within the system error log.  The image is all I have.  The only errors that are there are email related which is another matter I worked out with an SSL issue.

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