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Topics - Sam_78

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31
General Support / status change emails not being BCC's
« on: January 29, 2020, 11:53:00 AM »
When I change order status of customer from pending to processing and select notify customer it doesn't send BCC to all other emails who should be getting alert emails.
I have 2 other emails added to system->setting->mail (Additional Alert E-Mails also alert email is turned ON) they do get new order emails but no emails for status changes. We want to see what exact email was sent to customer and to keep in our record thats why.

32
General Support / Contact US form is not sending all data.
« on: January 17, 2020, 03:10:24 PM »
I have a contact us form where customer enters their firstname, lastname, inquiry, email and phone number and they all are compulsory but when we get email it only comes with last name, inquiry and phone number I also need email and firstname.
All those fields are compulsory and I have checked it on my form it says controller Contact us page. Same issue with the email we get when someone fills out contact us for we don't get other details.

33
General Support / Zip code min length
« on: January 03, 2020, 11:07:27 AM »
Hi is there any setting where I can set that zip code should be 5 characters only
I am doing it using $('#AccountFrm_postcode').attr('maxlength', '5'); but a customer entered 4 digit instead of 5 and registration went through
So is there any validation setting or a better way to do this ? or should I handle it through JQuery only ?

34
General Support / Extension not getting installed
« on: December 03, 2019, 05:52:13 PM »
Hello I have downloaded https://marketplace.abantecart.com/avatax_integration?keyword=ava&category_id=0 and it shows it was developed by AbanteCart
I have downloaded it but I am not able to install it when I copy paste the folder in extension folder and go to my admin -> extension I don't see it there. I tried to install it by uploading .tar.gz file and then when I try to install it - it throws this error
2019-12-04 4:17:58 - warning: AbanteCart core v.1.2.11 unlink(C:/xampp/htdocs/folder/admin/system/backup/avatax_integration_2019-12-04-04-17-34.tar): Permission denied in <b>C:\xampp\htdocs\folder\core\helper\utils.php</b> on line <b>768</b>
2019-12-04 4:17:59 - App Error: AbanteCart core v.1.2.11 in C:\xampp\htdocs\folder\core\lib\package_manager.php on line 641

I see two files being copied in admin\system\backup folder one is .tar and another one is .tar.gz  no other error in error log just this two

Any solution ??

35
General Support / Shipping Question
« on: November 11, 2019, 10:24:49 AM »
Hi everyone,
I have enables two shipping extensions one is for free shipping over 99$ and another is flat rate shipping and they both work fine. But I have a special product which requires shipping compulsory as it is big.
So if product A is added to cart shipping should be $10.00 doesn't matter if total is above 99$

so I read https://abantecart.atlassian.net/wiki/spaces/AD/pages/14647413/Enable+Shipping That I can turn ON Ship Product Individually and add Fixed Shipping Price to $10.00 but it is not working

Right now I have flat shipping $8 below 99$ so if a customer has random product for 50$ and product A then shipping cost is $18 (below $99 shipping cost + $10 for Product A) and now if Cart total goes over $99 shipping cost goes to $0.00
I want is if product A is in cart shipping should be $10.00 period

Any idea why? I have cleared both the caches several times AbanteCart V 1.2.11

36
General Support / PayPal Payments Pro extension throwing error
« on: October 24, 2019, 02:22:24 PM »
Hi I want to use PayPal Payments Pro extension so that all my credit card and Paypal both can be managed at same place. I have inserted my API Credentials  and tested it. 
I see "Connection is successful and API Credentials are configured correctly.  " now when I go to cart and try to make a payment via credit card I get this error " This transaction cannot be processed. The merchant's account is not able to process transactions."

extension version 1.0.2
AbanteCart version 1.2.12

I used authorize.net extension but now I want to use paypal pro and get rid of authorize.net

37
General Support / Images not found
« on: October 24, 2019, 09:45:12 AM »
Hi I ran into a strange problem. My site was up and running until yesterday and this morning all the product images are gone it throws 404 resource not found. When I go to Cpanel I can see that they are there but whem I hit the url
https://website.com/image/thumbnails/18/91/cars_jpeg-100636-250x250.jpeg  instead of showing me image it goes to my site and displays " THE PAGE YOU REQUESTED CANNOT BE FOUND!"

Strange this is permission to folder image is 755 thumbnails is 755 18 is 755 folder 91 is also 755 and image itself is 777
Now I am able to see logo as it comes from resource folder and permission over there is also same

No error in error log.

Can someone guide me my site is down no product images are being displayed not even on product page.

my store url are same I have not changed it and nothing was changed on serve as /resource folder is displaying images 

38
General Support / suggestion for login | register text
« on: October 08, 2019, 11:18:49 AM »
Hi,
I think there is some issue with session or cookie. I was able to reproduce this with v 1.2.11 , 1.2.13, 1.2.15
when user is logged in and made a purchase but then he/she forgets to log out and our site is open in one of the tab. When they open it next day they still see themselves as logged in 'Welcome Back UserName' but when they actually add product to their cart it asks them to sign in again.
I believe the cookie expires but can this be done by ajax so that its not confusing. If it shows them message on top saying 'Welcome Back UserName' and then asking them to sign in. As they can hover on it and see all the options that are there for signed in user like 'log off', 'account dashboard' etc.

39
General Support / .htaccess redirect issue with directory listing
« on: August 22, 2019, 05:47:20 PM »
Hi I have started a new project but I am having issue with .htaccess or directory listing.
when I installed AbanteCart for the first time it was showing me directory list. I contacted host and they suggested me to add .htaccess files so I installed Abantecart by going to https://kylescrafts.com/index.php and everything works fine. but when I click on logo or go to home page which is https://kylescrafts.com it says page not found. My .htaccess is same as here https://github.com/abantecart/abantecart-src/blob/master/public_html/.htaccess.txt no changes. I have enabled SEO url as mentioned here


Right now my site works if I add /index.php but I don't want that I want it to work at kylescrafts.com

I am not able to understand why it says page not found on home page. My link in store details is https://kylescrafts.com/ for both

40
General Support / banner rotate on mobile
« on: August 02, 2019, 11:25:55 AM »
Hi I am using AbanteCart V 1.2.11 and I need to use same banner slider on mobile devices. Any suggestions on how to achieve this?

41
General Support / Authorize.net transaction details in database
« on: July 24, 2019, 11:20:41 AM »
Hello I am using default_authorizenet_aim extension and I am looking for last 4 of CC or any transaction ID is there any table where it records these details?
I have AbanteCart V 1.2.12

42
General Support / issue with field name, can not find them in language definition
« on: May 06, 2019, 03:02:59 PM »
Hi,
when a customer places order online and I go to status & comment I see text field label names instead of real names means instead of zip code I see address_zip same with other fields (look at image attached = capture.jpg). I have searched for that field and it is only found in this order. Also the email that customer got has similar type of language in comments section (image = capture1.jpg)
Is there a way where we can show actual label instead of address_*
Also any idea why does paypal order adds this in comments section because we don't want customer to see it and it adds under comment section in their confirmation email.
PHP v 7.1.9 AbanteCart v 1.2.13 Using default paypal standard Version: 1.0.2

43
General Support / is there a way to add free product?
« on: May 01, 2019, 05:44:33 PM »
I am selling books and would like to add free t-shirt with every purchase. I can write it in the description that you will get free t-shirt but sometimes we forget to add it and customers don't receive it.
Is there a way I can add another product with price = 0 and it gets added when the book is added and removed when book is removed? in this way customer can also see a Tshirt in their order with price = 0

44
General Support / disable upgrade available message
« on: March 28, 2019, 11:05:18 AM »
Hi,
Is there a way to turn off message that we get saying core upgrade to v 1.2.14 available ?

45
Documentations & Manuals / Suggestion for Mail Setting Doc.
« on: March 05, 2019, 11:32:21 AM »
Hi I am not able to edit this https://abantecart.atlassian.net/wiki/spaces/AD/pages/7372837/Mail+Settings#MailSettings-ExampleofGmailSMTP
I think you should add one more line here
Go to https://www.google.com/settings/security/lesssecureapps and enable access for less secure apps.
Google needs user to confirm that they are giving permission other wise they will see PASSWORD error in AbanteCart


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