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How-to questions / Pay Pal questions
« on: April 18, 2018, 10:08:05 AM »
I created a new website and I am using the proper extensions for Pay Pal
I have customers placing order with Pay Pal and they have their transaction numbers to show they payed but nothing appears in my Pay Pal account.
Today I placed an order through me website using a different credit card then the one used to set up Pay Pal and it worked perfect sending me notice of my payment.
I am not use where the problem is at this point. I checked system-settings-mail and the SMTP setting for Gmail and they look correct.
I contacted Pay Pal and they are also trying to figure out where the problem is and how to fix it.
The same button I used to place my order that went right through is the same button the customers are using to place their orders that are not showing up in my Pay Pal account.
Any idea what might be wrong?
Thanks Jim
I have customers placing order with Pay Pal and they have their transaction numbers to show they payed but nothing appears in my Pay Pal account.
Today I placed an order through me website using a different credit card then the one used to set up Pay Pal and it worked perfect sending me notice of my payment.
I am not use where the problem is at this point. I checked system-settings-mail and the SMTP setting for Gmail and they look correct.
I contacted Pay Pal and they are also trying to figure out where the problem is and how to fix it.
The same button I used to place my order that went right through is the same button the customers are using to place their orders that are not showing up in my Pay Pal account.
Any idea what might be wrong?
Thanks Jim