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eCommerce construction => Installation and Configuration => Topic started by: CGilliland on April 02, 2021, 07:02:59 PM

Title: PayPal Standard issue
Post by: CGilliland on April 02, 2021, 07:02:59 PM

I have had my store set up for a while with no issues.  I have PayPal Standard set up and have accepted payments with it.  I have changed nothing on the store recently and this morning, I received an email from a customer that said no payment options were available.  See the attached file for the issue or reproduce it online by going to wwwdotswixpixdotcom. 

The shipping options are not set to a specific payment.  PayPal is set to the default (and only) payment option.

The issue only seems to happen during guest checkout with no registration.

Title: Re: PayPal Standard issue
Post by: timlight10 on April 03, 2021, 02:19:50 PM

I was unable to reproduce your issue. I was able to get all the way to the PayPal gateway during the checkout process as a guest. Perhaps this is a caching problem?!

Title: Re: PayPal Standard issue
Post by: Basara on April 05, 2021, 03:40:24 AM

Hello.
Your URL indicates you have start checkout in the embed mode. In order to work with PayPal standard you should enable Fast checkout

Title: Re: PayPal Standard issue
Post by: Roboteer on April 06, 2022, 01:57:15 PM

I am hoping somebody may be able to help me.  I have paypal standard set up.

On my website after selecting items to add to the cart, I can see the paypal button on the 'cart' page. but the paypal option is not on the checkout page if I click checkout instead of clicking the paypal button?

Any help is very much appreciated!

Title: Re: PayPal Standard issue
Post by: Basara on April 07, 2022, 01:39:42 AM

Hello.
You refer to PayPal express please open a new post (PayPal express is not compatible with Fast checkout)