Messages

Hello.
To clarify, do you see this problem only on the new server, or does it also happen with your old installation (before the move)?

Please try the following steps to narrow it down:
1. Disconnect the PayPal extension completely.
2. Clear your browser cache and cookies to make sure there are no old PayPal sessions stored.
3. Then, log in again to your Live PayPal account from the AbanteCart admin and see if the error appears.

If you still get the "Oops, something went wrong" message, please take a screenshot of the error and also check your AbanteCart error log for the latest entries. That will help pinpoint what's going on.

Hello.
Please post new error from the log

Hello.
It looks like the upgrade didn't fully complete, some of the new form changes from version 1.4.3 may not have been applied correctly.

Please try running the upgrade manually to ensure all files and database updates are properly applied. You can follow the detailed steps here: https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

After the manual upgrade, clear all caches and check again. This should restore the missing form fields.

Hello.
Could you please clarify where exactly the default address/email/telephone is still showing?
Also, please share your AbanteCart version and the theme you're using. This will help us check if it's a theme cache or layout issue.

Hello.
Any errors in the log?

Hello Abantecart, congratulations on the new version, it has many improvements. However, I am reporting that when I access it on my cell phone and swipe left, the theme goes blank. and the images of the brands on the brand scrolling list overlap each other

Hello, 
To fix consider backing up your current Novator theme files before replacing them with version 1.4.4 of the Novator theme https://github.com/abantecart/abantecart-src/tree/1.4.4

I don't see error messages about the installation, the only errors I see are these when attempting a check out. Is there a way to manually repair?

You might want to try running the 1.4.3 upgrade manually to resolve the issue

Hello,
If you're currently on version 1.4.2, you can safely upgrade directly to 1.4.3.

A lot can happen during several consecutive upgrades, and the missing form errors (AddressFrm) indicate that the last upgrade to 1.4.3 was not completed correctly. These forms were introduced in 1.4.3, so if they're missing, some files or database changes likely didn't apply.

Please check your error log for any upgrade-related errors and post them here (you can create a .txt file and attach it).

Hello.
Please check your AbanteCart error log for any related messages, missing buttons on the checkout page often indicate a template issue. What template are you using?

I am reporting that when I access it on my cell phone and swipe left, the theme goes blank. and the images of the brands on the brand scrolling list overlap each other

Thank you for the report

Hello.
What is your AbanteCart version and phone regex setting?

Hello.
Go to Design → Layouts and disable the banner block.

Hello, 
It looks like there might be a typo or an unclosed tag in your email templates. This can cause the default values to appear instead. Please review the demo to get default email template code https://www.abantecart.com/shopping-cart-demo

I log in in the backend it also displays a blank page. How do I get about this issue?

Hello.

Please log in to your hosting control panel and navigate to the AbanteCart error log to identify the issue