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General Support / Re: mail problem
« on: September 10, 2016, 05:49:16 AM »
Hi Jamie
Let me try and help...
I don't think email receipt has anything to do with Abantecart as emails are received through your email host.
Which email software do you use to view your inquiries (Outlook, web mail, MS Mail etc)? Which protocol do you use (web mail, IMAP, SMTP, POP etc)??
It may be the case that you cannot see emails in your email software but your mail host still has a copy of your emails.
Hope that helps!
Jay
Let me try and help...
I don't think email receipt has anything to do with Abantecart as emails are received through your email host.
Which email software do you use to view your inquiries (Outlook, web mail, MS Mail etc)? Which protocol do you use (web mail, IMAP, SMTP, POP etc)??
It may be the case that you cannot see emails in your email software but your mail host still has a copy of your emails.
Hope that helps!
Jay