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Messages - Basara

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Documentations & Manuals / Re: Documentation help
« on: February 06, 2023, 03:03:10 AM »
Please send in PM your confluence email

General Discussion / Re: Not receiving Text messages when I get a new order
« on: February 06, 2023, 03:00:52 AM »
Check the AbanteCart error log and make sure emails are not in the spam or junk folder

Support / Re: Reset Admin password...but what is the new admin password?
« on: February 06, 2023, 02:57:45 AM »
What is your AbanteCart version? In the latest version when you click to reset your password and enter your username with the email you should get an email with link.
Click the link and enter a new password

Built-in Features / Re: Compression application
« on: February 06, 2023, 02:43:52 AM »
The Output compression level is about GZIP compression level for the server and not related to images compression.
Jpeg Images Compression is applied only once image like a thumbnail is generated from the source (image resource)

General Support / Re: Adding 'Add to cart' buttons on second website
« on: February 02, 2023, 07:04:45 AM »

Please share both codes so we can see what you add. Use the "insert code" button in the forum post

General Support / Re: Adding 'Add to cart' buttons on second website
« on: January 31, 2023, 09:11:53 AM »
Thank you for taking a look.  So that's a problem to sort through my hosting?
No, I think you have an unclosed HTML tag or broken code inserted in your page.

General Support / Re: Adding 'Add to cart' buttons on second website
« on: January 31, 2023, 06:27:22 AM »
Sorry! Try h t t p s://

Thank you. You have javascript errors in the browser console "Uncaught SyntaxError: Unexpected token '<'" So the script cant start correctly on page

General Support / Re: Adding 'Add to cart' buttons on second website
« on: January 30, 2023, 01:44:22 AM »
The page does not exist

Support / Re: HELP Problem after upgrade!!
« on: January 27, 2023, 01:38:41 AM »
The "Oops, looks like the page is lost" is not an AbanteCart error but hosting so can be few reasons
1. After the upgrade hosting mod_security starts to block every new file and do not allow to visit pages
2. Some htaccess rules were added (not by upgrade process) so you can rename your htaccess file to make the sure the issue is not related to redirects
3. Upgrade was not successful or in case manual upgrade you do something wrong, restore backup

SEO / Re: Meta Tags auto generator
« on: January 27, 2023, 01:34:10 AM »

Have you search in AbanteCart marketplace ?

Ok but I am using V3. has anyone tested V3? under release 1.3.3

Yes we do. Please make sure you add the domain to reCaptcha settings including both and and set the Security level to be "Easiest for users" (for v2 if you want to try it)

Support / Re: site map
« on: January 26, 2023, 02:03:30 AM »

I think Google expects it to be in XML format. Check first 3 extensions from

General Support / Re: Unable to create options under version 1.3.3
« on: January 26, 2023, 02:01:26 AM »

Did you install recently extensions to modify something in admin or maybe change some code manually?

Support / Re: Unable to approve new registrations
« on: January 24, 2023, 01:17:17 AM »
Yes that was there.

We tried re-adding but still having the same issue.

Anything else we can try?

Hello. Can you please contact your hosting to make sure is allowed on your server?

Not possible.

1. I am on dedicated server hosted by Godaddy.

2. IP address is unique to our server.

3. Site is not under attack as we can see visitors traffic using goggle analytics and other tools.

Is release 1.3.3 been heavily tested?

Hello. One more note to add, the google Recaptcha is a service provided by Google so I think you should ask them why it is not working on your site
We simply provide you a free integration to this service but AbanteCart can't identify or change how reCaptcha works.

As you can see in the attached screenshot the Recaptcha v2 works just fine on my end. There is some possibility of bugs depending on your PHP version, and PHP modules installed (like cache, etc) but without any details on how to replicate it, we cant do more.

You may also ask your hosting provider just to be sure it is not their server misconfiguration (Go...dy know for such)

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