AbanteCart Community

Shopping Cart Operations => Support => Topic started by: kavlito on July 15, 2022, 05:59:04 PM

Title: reCAPTCHA Human verification has failed! Please try again. 2022
Post by: kavlito on July 15, 2022, 05:59:04 PM

Recently, customers have been calling because they cannot create an account due to reCAPTCHA Human verification has failed! Please try again. error message. I've had this problem exactly 2 years ago and created new keys and it resolved the problem. However, this time it is not.

I assume that something changed on Google's end. I currently have to leave human verification turned off just to receive orders.

What can be done?

Thanks in advance.

Title: Re: reCAPTCHA Human verification has failed! Please try again. 2022
Post by: llegrand on July 15, 2022, 08:57:18 PM

what cart version are you using?

here is the latest from AbanteCart regarding reCaptcha

https://abantecart.atlassian.net/wiki/spaces/AD/pages/6258768/Google+reCAPTCHA

Please note there are two version of it now,  v2 and v3 from Google and they are a bit different

This from Google - at the bottom of the page compares v2 and v3 which might be useful to you to make a decision.
https://www.google.com/recaptcha/about/