Topics

Hi! I received messages for the following errors :

1. Form Field #option371 Issue
2. Form Field #option573 Issue
3. Form Field #option556 Issue
4. Form Field #option557 Issue

I'm not sure what it is, how do I correct the errors. Please advice. TQ

Hi! I would like to know is there any way that i can change mobile preview like the website view? Currently the mobile preview appear only one product then have to scroll down to see another product. TQ

Hi! Is there any way that I can update Special Promotions price in bulk instead of update it one by one. TQ

Hi! I'm using Abantecart Version 1.2.15. I tried to set discount price but whenever I click the add discount button an error occur "The Page you requested cannot be found". Please advice. TQ

Hi! I need a help on how to view categories via mobile application. I understand from the previous post in the forum, just click "Go to" button. But when I clicked the button, I still cannot view my categories.  It only appear Home, Special, Account, Login, Check Your Order & Cart. Please refer to the screenshot. Tqvm

Hi there! I just installed Abantecart Version 1.2.8. Can somebody assist me on how to change the size of the font under product's description? TQ in advance 

Hi! I am currently using Abantecart 1.2.5. I understand from the forum, in order to upgrade to version 1.2.8, I need to upgrade to version 1.2.6, 1.2.7 first. But my problem is, when I click the "Agree" button, it went to a blank page. Hope that somebody can assist me to resolve this problem. TQ

Hi! I have a problem with a banner size. I had searched the forum and found out that the banner width is 940pxl. It should look ok if view both by pc or tablet. I already made a banner with the same width - 940 pxl. But it only looks ok if viewed via tablet. When viewed with my laptop, the banner looked smaller. Would appreciate if somebody can help me on this. TQ

Hi! Can anybody assist me on how to reset the order ID back to zero please...TQ

Hi! Can anybody assist on how to create custom order status? I'm using Bank Transfer as payment method. Therefore, I wish to add "Awaiting Payment" as one of the order status. Please assist. TQ 

Hi! I had turn on the SEO Url for my shopping carts. Then I had asked for hosting support to help me to rename .htaccess.txt to .htaccess. But I found that SEO URL seems not working properly. It kind of mixed up.

Let say, I google 1 item, eg : Otomo OT-8011 Infant Seat, 3 results appear under www.mykidzworld.com.my :

1. If I click at the 1st result, it will goes to the correct link or correct SEO Url but I wonder, why the description under the google result is about a playpen not a car seat.

2. If I click at the 2nd result, it will goes to correct product (pic), wrong descriptions, and the url link is the one before rename .htaccess.txt to .htaccess.

3. If I click a the 3rd result, the page you requested not found. The SEO Url is different from the one which I had key-in. But the description of the product is correct.

(Kindly refer to the attachment)

Please advice ASAP as  I want my website to run properly before I start doing the marketing.

Thanks in advance.

Hi! I had choose weight based shipping for my shopping cart. In addition, I also installed FREE Shipping extension for purchase above RM 200 for 1 zone (There are 2 zones, the free shipping only applicable for 1 zone only).

But when I do the testing for purchase above RM 200.00, 2 shipping method appeared at the checkout for customer to choose. How do I set them to be auto select?   I mean instead of appear both weight shipping method & FREE Shipping, it auto select the FREE Shipping method instead - Actually, at the FREE Shipping setting I already choose auto select - refer to the attachment.

Or do I have to also set up for "Run Order" at the bottom of FREE Shipping setting? But I have no idea how to do it....

Hope anyone could advice me. TQ in advance 

Hi! After I upgrade from version 1.2 to version 1.2.1, my "BANK TRANSFER" extension seems to have an error. The message is "Please, set instructions for all languages!". Though I already put an instruction to where customer should bank-in the payment but in the invoice @ email notification the instruction does not appear.  Please help me on how to do the setting. TQVM

Hi! I need help on how to upgrade from version 1.2 to 1.2.1. There is a message mentioning that upgrade is available for a new version. And ask me to click the link for the upgrade. But when I clicked it, the link seems not functioning. Even if I copied the link and open the link into new browser, "page not found". Please help. TQ

Hi! I'm trying to set up my shipping charges using Weight Based Shipping. I wish to set up different rate for 2 zones. FYI, we have 13 states.  11 of the states fall under West Malaysia and the other 2 states falls under East Malaysia. Rate for East Malaysia is higher then West Malaysia. I already refer to the user manual but still unable to do it.

Do I have to create @ list down all the 13 states under Localization or how? PLEASE ASSIST. Tqvm

Hi! I had install Abantecart 1.2. I had created a few categories as per attached screenshot. But when I tried to create sub-category, there is nothing in the parent category. I thought the category I created earlier suppose to be parent category. Please assist. TQ

Hi! Is it possible to arrange my products display horizontally with few rows down (please refer to Screenshot 1) instead of vertically (Screenshot 2 - My current display)? And is it possible to move the brand and also category menus somewhere else? Please Advice. TQ

Hi! I try to do a testing for my store. When customer placed an order, we did receive a notification email of the order. But on customer's side, they have not receive any confirmation email. Do I have to send confirmation manually or did I miss to on any button for the confirmation email. Please advice. TQ 

Hi! I'm using two columns setting for my website. I want to insert a pic to the side column. I already set to create new block. Then upload a pic to a photobucket, copied the link and paste to the custom block content. But it did not work.  I did it that way because the button for insert link is not functioning. Please advice. TQ

Hi! Is it possible to do a combine shipping? For example shipping for one item is $6.00, if customer purchase another item shipping just add another $2.00 with total $8.00 for shipping,  instead of customer have to pay $12.00 shipping for 2 items.

Then how do I set the rate for 2 separate zones by using fixed shipping rate. TQ