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Messages - Basara

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31
General Support / Re: Unknown Error in Currency.php
« on: April 04, 2024, 02:39:51 AM »
Hello.
Make sure your php version is 7.3 but the preferred solution will update your AbanteCart
https://abantecart.atlassian.net/wiki/spaces/AD/pages/3768390/AbanteCart+System+Requirements

32
Templates / Re: Website blank
« on: April 04, 2024, 02:36:20 AM »
Quote from: johnsma2000 on April 03, 2024, 05:16:17 PM
Issue Fixed. Thank you
Hello. If you find a solution please share it with the community.

33
General Support / Re: Inability for customers to add items to cart
« on: April 01, 2024, 02:29:42 AM »
Quote from: barry819 on March 29, 2024, 12:55:04 PM
I tried that. It got me a message that says

8.0.0+ Required for AbanteCart to work properly! Please contact your system administrator or host service provider.

I had the host set php to 8.0.0.

Now it is no longer possible to add items to the cart at all, AND the add buttions are still disabled!

Hello. If you see this message the PHP version switch not completed or did not have any effect on your site. You should switch the version with help of you hosting support, login to upgraded AbanteCart and clear the AbanteCart cache

34
Installation and Configuration / Re: Is PHP 8.3.4 going to be OK?
« on: April 01, 2024, 02:18:54 AM »
Quote from: jimcooncat on March 31, 2024, 04:23:24 PM
update-alternatives did not let me do 8.1, as it wasn't available on the system. 8.2 was, though. Seemed to work alright.
Hello. It might work but not stable. In some cases, it may fail.

35
Shipping Modules / Re: UPS Ext. error
« on: March 29, 2024, 09:57:24 AM »
Hello.
Please contact the 3rd party extension author https://marketplace.abantecart.com/order-support

36
General Support / Re: Inability for customers to add items to cart
« on: March 29, 2024, 02:37:30 AM »
Quote from: barry819 on March 28, 2024, 01:35:12 PM
I found the downladable file, and the instructions to manually upgrade, but those are beyond my capabilities.

I guess I'll look for a different system that I can use in place of Abantecart and migrate away.

Hello. Why not try the auto-update?  https://abantecart.atlassian.net/wiki/spaces/AD/pages/5177348/Run+upgrade+in+admin

37
Shipping Modules / Re: UPS Extention messed up my site
« on: March 29, 2024, 02:35:06 AM »
Hello.
Go to your hosting file manager and locate the /extensions/ folder and remove the ups folder for the extension you have purchased.
To resolve the issue ask for help from the author of the extension at the marketplace.

38
General Support / Re: Inability for customers to add items to cart
« on: March 28, 2024, 05:57:01 AM »
Quote from: barry819 on March 27, 2024, 07:32:40 PM
Quote from: Basara on March 26, 2024, 05:06:38 AM
Also, you have the 1.3.3 version please upgrade to the 1.3.4

I did not get a message with a link to update, and I have no idea how else to access an update.

Hello. You can find the "How to update AbanteCart" instructions in the docs https://abantecart.atlassian.net/wiki/spaces/AD/pages/4980799/AbanteCart+Upgrade

39
Extension Support / Re: PayPal commerce not connecting Abantecart
« on: March 28, 2024, 05:55:36 AM »
Hello.

Please follow this topic to resolve connection issue https://forum.abantecart.com/index.php/topic,10653.msg40963.html#msg40963

40
How-to questions / Re: Resize image error
« on: March 26, 2024, 09:37:30 AM »
Quote from: garrymula on March 24, 2024, 11:06:34 AM
:2024-03-24 13:05:52 - App Warning: AbanteCart core v.1.3.4 Resize image error. File: /home/latinbqe/animalium.shop/resources/image/18/86/1.png in /home/latinbqe/animalium.shop/core/engine/resources.php on line 372:
Hello.
Please check this guide with some advanced tips how to resolve the resize image error in AbanteCart https://abantecart.atlassian.net/wiki/spaces/AD/pages/3148808194/Resize+image+error

41
How-to questions / Re: error
« on: March 26, 2024, 06:53:47 AM »
Quote from: garrymula on March 25, 2024, 12:21:47 PM
the problem with media is if i resize to 400x400 and upload it works so i don't know but maybe the resizing isnt working, another is i keep getting System warning has been reported. Check system messages  which is the index.php and the config.php permissions are set wrong but they are set to 755 which i thought was correct?
please can anybody help

Hello. The resize uses the hosting/server RAM (memory). If memory is low or hosting ignores the memory limit you set in the php.ini file the resize for larger images may file on the server side.
To check your real memory size, please check PHP info in your system settings https://abantecart.atlassian.net/wiki/spaces/AD/pages/7667770/PHP+Info

42
Customization help / Re: Dropdown Sub-Category
« on: March 26, 2024, 05:08:58 AM »
Hello.
Please switch to php 8.1 the PHP 8.3 is not supported yet. Your question is not clear post block, theme, and screenshots so others can help you.

43
General Support / Re: Inability for customers to add items to cart
« on: March 26, 2024, 05:06:38 AM »
Also, you have the 1.3.3 version please upgrade to the 1.3.4

44
Templates / Re: Website blank
« on: March 26, 2024, 05:04:54 AM »
Hello.
When screen "completely turned white" means you have a server error so please check for the latest errors in the AbanteCart or server error logs

45
General Support / Re: Inability for customers to add items to cart
« on: March 25, 2024, 03:01:14 AM »
Hello
Could you please confirm that you are accessing the correct URL? You can verify this by checking the store URL specified in your store settings. It's important to note that "www.website" and "website.com" are considered different websites, and browsers may block resources, cookies, and other elements, potentially leading to issues with fonts and sessions.

To ensure a consistent experience for all customers, it's recommended to implement a redirect in the .htaccess file. This will automatically direct customers to the URL you have designated in the Store settings.

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