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Messages - keetch

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1
Support / Re: pending
« on: December 28, 2014, 02:52:57 PM »
thank you java we just figured this out earlier today, this has been a royal PITA but glad its fixed!!

2
Support / Re: pending
« on: December 27, 2014, 11:55:40 PM »
why am i getting this message?

3
Support / Re: pending
« on: December 23, 2014, 09:57:43 PM »
it is set to order status.  Today i got an email from paypal that a customer has paid for their items, received the money but in the admin panel there is no message saying new order, there is no record of her purchase, she shows as a customer but no order history, please help me!!!

4
Support / pending
« on: December 21, 2014, 08:58:01 PM »
why are my downloads just sitting there pending?  I have watched the videos, its is set to on order status then completed, still it sits in pending after i have been paid
sue

5
Support / Re: Auto Approval
« on: December 21, 2014, 07:52:20 PM »
I am having the same issue and i have it set to on order status but it sits pending

6
General Discussion / downloads
« on: December 21, 2014, 03:52:18 PM »
I am running 1.2 version and have a question.  When setting up downloads there is the option to turn on the Status button and also has a shared button.  Is this button just for offering a free product or must it be clicked in order for the customer to purchase the download.  Do i have it correct in the picture attached?
sue

7
General Discussion / Re: message
« on: December 21, 2014, 03:21:04 PM »
sorry i am using 1.2
can you clearify something for me?  When selling download files must you check the shared download or just change the status to on?

8
General Discussion / message
« on: December 21, 2014, 12:48:03 PM »
is it possible to add a message to the outgoing invoice?
Sue

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