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1

Support / Product thumbnails & resource images problem

« on: June 26, 2021, 05:04:01 PM »

Hi,

I've had a store up and running ok for the last year. Sometimes when uploading a new product image it will give me memory limitation errors .... That's not my problem today, I'm aware of the php.ini recommendations etc... but the limitation error can happen with big or small images, seems to be random.

Anyway the problem today and reason for this post is I deleted a few large resource images and decided to clear the thumbnail cache, hoping the re-build would help with a few stubborn images.. Now I have no thumbnails visible on the product pages, the category pages are working fine. The reason seems to be because the product pages are looking for thumbnails with a different naming structure.....

For example for one of my products;
-The product image filename as uploaded is FINBATHFF400.jpg
-Resource image URL address is shop/resources/18/90/0.jpg
-Thumbnail image URL address is shop/image/thumbnails/18/90/FINBATHFF400_jpg-100608-250x250.jpg

When I inspect the category page it correctly references the thumbnail image URL
When I inspect the product page it references he thumbnail image URL as -> shop/image/thumbnails/18/90/0-380x380.jpg

Can anyone give me a clue why the product page is looking for a thumbnail with a different filename and pixel dims? Has there been a change to the thumbnail generating process in the last year that could have caused this?

I'm running Abantecart 1.2.16 ....

Thanks for any help.

2

Support / Re: Abantecart v1.2.16 - all countries available for guest checkout and registration

« on: June 16, 2020, 04:54:54 AM »

Perfect that's solved my problem.

For anyone else all it took was to clear the Localisations cache.

3

Support / Abantecart v1.2.16 - all countries available for guest checkout and registration

« on: June 15, 2020, 12:47:36 PM »

Hi again, another problem as I'm getting ready to launch.. Hopefully this is the last one.

I've set my store location as the UK, and the UK zones are set and working for the tax calculation and shipping etc all is good there. I've spent quite a while going through the countries list and turning status to OFF for all countries except UK, because only want to sell in the UK at the start. The problem is at guest checkout or user registration, all countries are available in the dropdown to choose.? Have I missed something here?
Sure the checkout won't proceed because it fails to find a shipping option BUT it shouldn't have the countries on the dropdown.
Please don't tell me I need to turn off all the Zones in all the countries because there are 3000+ of those and there's no easy way to turn all off as far as I can see....
If I need to delete the other countries, what's the point of having an Status OFF ?

4

Support / Re: storefront_order_confirm email template issue

« on: June 15, 2020, 04:33:45 AM »

No, I've no errors in the log.

I've tried a few more times and narrowed it down a bit.
The storefront_order_confirm email template won't save if there's a <meta> tag or <title> tag in the <head> section..... whereas the storefront_admin_notify_email template has both of these.

5

Support / storefront_order_confirm email template issue

« on: June 14, 2020, 04:37:18 PM »

Hi,

I'm finding a strange issue when trying to edit the storefront_order_confirm email template, it won't let me save any changes. I have no issue editing and saving the storefront_order_admin_notify email template, it's only the one the customer receives that is a problem.

Possibly a related issue.. When I'm in the admin site editing an email template using Design > Email Templates. When the template first opens, the HTML code shows first few line starting as follows;
<html>
<head>
etc

if I immediately click on the 'Visual' tab then click back to the 'HTML/Text' tab the <HTML> and <HEAD> codes are gone the code shows from the <table> section only...... is this a glitch?

6

General Support / Re: Technical Question: Abantecart shop page does not show changes made in style.css

« on: June 09, 2020, 03:27:41 AM »

If you're viewing your site with Safari on a Mac, I've found you can hard refresh the page with ALT + CMD + R to see the CSS changes, rather than clearing the cache.

7

General Support / Re: Continue Shopping option & Product page add to basket behaviour

« on: June 09, 2020, 03:23:30 AM »

Thanks again Maxter, however the issue is with the individual Product page not the Product grid page. On the individual Product page there's a large 'Add to Basket' button (I've renamed it from Cart) and this is the one I want not to leave the page. It takes me to the basket (Cart) page, rather than just adding the product to it.

I've already found the control for add to cart behaviour on the product grid page.

8

General Support / Continue Shopping option & Product page add to basket behaviour

« on: June 08, 2020, 01:10:31 PM »

Hi, I can't locate the 'continue shopping' option, for when the customer has added to cart and wants to either return to the same category sub section or visit another. Thanks very much.

Second question - when a customer has drilled into a product page (not the product listing page) can the behaviour of the 'Add to basket' button be changed so that it doesn't redirect to the cart page? I've looked into the product.tpl and I think the relevant code is within <div class="mt20 "> around line 204 where the behaviour is onclick="$(this).closest('form').submit(); return false;" .....

9

Payment Modules / Re: Default_Stripe payment extensions problem

« on: June 07, 2020, 03:52:15 AM »

*****SOLVED***** - Thanks Maxter, the link you provided to v1.0.5 default_stripe update solved the issue for me.

10

Support / Re: Stripe does not work on 1.12.16

« on: June 07, 2020, 03:49:32 AM »

Thanks, the updated extension v1.0.5 solved the problem for me. I'm new to GitHub so for anyone else similarly inexperienced, the update package downloaded to my Mac with .tar extension and failed to upload to Abantecart, all it needed was to manually change the extension to .tar.gz then the upload worked.

11

Payment Modules / Default_Stripe payment extensions problem

« on: June 06, 2020, 12:51:57 PM »

Hi,

I'm having issues with the default_stripe payment extension, maybe someone here can point me in the right direction. I've installed the extension, registered with Stripe and set the connection to test mode. When I test a purchase on my site all seems to work fine proceeding through checkout, except there's nowhere to enter the card details. Stripe is the only payment method I've enabled. The attached image is what I see at the bottom of the checkout confirmation page, with what looks like the card number input box compressed. Any ideas?
I've also tried enabling the live link to stripe with the same result.

I'm using Abantecart 1.2.16.

thanks in advance,
Lizzie

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