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Topics - RCodiaDavid

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Support / PayPal code is outputted to customer comments
« on: February 27, 2024, 07:32:34 AM »
Earlier this month I disabled "Fast Checkout" as whenever anyone pays using PayPal, we get a big block of code from PayPal webhook in the Status & Comments section of the order. Disabling fast checkout didn't fix this, but it did have the strange side-effect of not sending any purchase details for Google Ads so it looks like no purchases have been made through there.

My main worry is the block of text though, in the Customer's order comment we get this for every PayPal transaction:


Parsed data:
array (
'id' => etc...

Any idea why this is happening and how to fix it?

Support / cache.php and critical app errors
« on: September 25, 2023, 09:32:23 AM »
Hi, strange things happening all of a sudden today.

I have a huge error log all relating to cache.php

Also a customer order came through but no email received and it's not in orders or in customer history.
Speaking of which, there in NO customer order history at all, all gone! Orders are still in Sales/Orders but not this one.

Here is an example of the logs, it goes on for 6626 lines so best not paste it all here. I deleted the log and it came back again.

Trying to access array offset on value of type null in /home/customer/www/ on line 624
Undefined array key "layout" in /home/customer/www/ on line 598
Trying to access array offset on value of type null in /home/customer/www/ on line 598
Undefined array key "layout" in /home/customer/www/ on line 601
Trying to access array offset on value of type null in /home/customer/www/ on line 601
Undefined array key "layout.block.template.12.3.store_0" in /home/customer/www/ on line 616
Undefined array key "layout" in /home/customer/www/ on line 621

We also have a critical App Error:

App Error
Message status:
09/22/2023 03:36:32 PM
Number of repetitions:
aMySQLi class error: Try to escape non-string value: array ( 0 => '830', ) (file: /home/customer/www/ line 255) Trace: #0 /home/customer/www/ on line 154 #1 /home/customer/www/ on line 107 #2 /home/customer/www/ on line 255 #3 /home/customer/www/ on line 154 #4 /home/customer/www/ on line 838

Can someone help?

Support / Google Analytics 4 (GA4) Not showing purchases or revenue
« on: September 15, 2023, 04:18:19 AM »

The new GA4 has been a bit of a nightmare. It never seemed to migrate properly from UA and is still bugged so I thought that was the issue, but I've set up a new GA4 and we are still not getting the purchase and revenue data come through.

Have updated to 1.3.4 and everything else seems to be coming through okay but purchases are not showing which is the most vital bit.

We are UK based and using GBP.

Any suggestions?

Thanks in advance


Been trying to dig through the code now for a while to try and find a way that we can implement Google API's to have addresses autocomplete to reduce user input errors.

However, this seems like a much more complicated task than I envisioned.

I have a HTML test page working and it works (as far as the Google bit) in an HTML block. But I'm unable to find the file (or files) that need to be changed to integrate something like this in AbanteCart's account stuff. I suppose it would need to be in several places for when a user first signs up, and also when they add/change addresses.

Can anyone shed any light on how we might go about this?


Support / Error 500 - Mail & Backup
« on: March 31, 2022, 10:30:51 AM »

I'm a bit confused,

I'm getting a 500 error when trying to back up, the log just says error 0
Step 1 - failed. (Connection error occurred. HTTP-status:500)
Step 2 - failed. (Connection error occurred. HTTP-status:500)
Step 3 - failed. (Connection error occurred. HTTP-status:500)

Also when trying to send mails to customers I get the same
Task Failed
0 messages have been sent.
Step 1 - failed. (Connection error occurred. HTTP-status:500)

Support / Stripe not receiving OrderID
« on: December 21, 2021, 10:31:40 AM »

We recently updated to 1.3.0 and then got the Stripe issue of it not capturing payments. So we updated default_stripe to 1.0.5 which helped with the capture issue.

Since then, however, we are no longer receiving OrderID's in Stripe.

Previously the description would say "Shop Name Order #xxxx - Customer Name"
but now just says "Guest Customer: Customer Name" or "Customer ID: xxxx" without any reference to the OrderID.

Could you please help as it's causing a few issues for us.

Many thanks

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