AbanteCart Community

Shopping Cart Operations => Support => Extension Support => Topic started by: Gleaf on November 22, 2012, 12:39:14 PM

Title: Orders with PayPal payment not recorded
Post by: Gleaf on November 22, 2012, 12:39:14 PM
Hi,
I can't wait to try my new store with real money, with guest chekout, the payment did go through, but no order was recorded in the "order" list, no notification was received through e-mail. Then I tried in test mode, guest checkout, no any problem !

Again I switched to real mode, checkout as registered customer, the problem remain the same, I can only receive money, can not receive the order!  Login to "my account" as customer, check order history, the result is "You have not made any previous orders!"  But I paid real money ! :'(

Can you help?  Is there anything not being setup correctly?  I noticed a similar question in another post, it says fixed in new version. But my version is newer.

AbanteCart Version 1.1.1
PayPal standard
Order status: Pending

Title: Re: Orders with PayPal payment not recorded
Post by: Nimitz1061 on November 23, 2012, 11:18:27 AM
This type of issue is the bane of off-site "hosted page" type payment platforms like Paypal - it is incredibly common.

Begin with checking your paypal account setup.  Is IPN configured??

If not, you're unlikely to get notifications.   At minimum, set IPN to be enabled, with no further setup.  Generally a good Paypal module will send the appropriate return URL's in the information packet - but can't force IPN or PDT to be enabled on its own.

Title: Re: Orders with PayPal payment not recorded
Post by: Gleaf on November 23, 2012, 01:16:39 PM
Yes, it works ! 

It was turned off due to problems with another store. The old notification URL is still there, no need to change anything, simply turn IPN on.

Thanks so much !!   :D
Title: Re: Orders with PayPal payment not recorded
Post by: Nimitz1061 on December 02, 2012, 09:26:32 AM
Great!

Glad that fixed the issue.

David
Title: Re: Orders with PayPal payment not recorded
Post by: Shenhav on December 03, 2012, 01:35:18 AM
Hi,

What is IPN, and where I need to turn it on?

Thanks
Title: Re: Orders with PayPal payment not recorded
Post by: abolabo on December 03, 2012, 07:20:23 AM
Hi,

What is IPN, and where I need to turn it on?

Thanks

https://www.google.com/search?q=paypal+IPN
Title: Re: Orders with PayPal payment not recorded
Post by: brgnz on March 21, 2017, 08:49:06 PM
Hi,

Could you please let me know where could I configure the IPN as I am having the same issue of not showing the order in the order history in Abantecart admin?

Thanks,
Title: Re: Orders with PayPal payment not recorded
Post by: Basara on March 22, 2017, 01:25:20 AM
Hi,

Could you please let me know where could I configure the IPN as I am having the same issue of not showing the order in the order history in Abantecart admin?

Thanks,
Check your PayPal merchant account settings