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1
FAQ & Tutorials / Privacy Policy
« on: September 16, 2021, 04:18:47 AM »
Please read this privacy policy carefully before using AbanteCart forum (the "website").
The website is available for your use only on the condition that you agree to the privacy policy set forth below. If you do not agree to this privacy policy, do not access or use the website. By accessing or using the website, you signify your agreement to be bound by this privacy policy.

AbanteCart forum is committed to protecting the privacy of the users of its website. This policy covers how AbanteCart forum treats personal information that website collects and receives, including information related to past use of AbanteCart forum services. “Personal Information” is information about individuals that is personally identifiable, like name, address, email address, or phone number that is not otherwise publicly available.

When individual registers for our community forum they are required to provide their name, email address, and password. This information allows us to deliver services to them in a secure manner and enables them to change their preferences associated with the forum. The purpose of gathering this optional information is twofold: 1) with a greater understanding of our users we can develop services even better suited to the needs of our subscribers and 2) to generate a statistical profile of all members that is shared with users of said forum. Note that Abantecart Forum will not sell or share your email address or individual information with any third party.

Request erasure of your personal information.
You have the right to ask us to delete or remove your personal information. User Data Deletion instructions can be found on this page. Requests typically receive a response within thirty (30) days

When a member request to delete the account, that individual's personal information (name and email address) will be deleted from our forum membership database. Any posts the user has elected to make, however, will still have the personal information they provided displayed. This is to ensure accountability for all content on our forum. If a user wishes to delete their posts, they may do so before canceling their subscription.

Personal Information
AbanteCart forum does not rent, sell, or share Personal Information with other individuals or non-affiliated companies except to provide products, services, or information requested or when permission has been given to share the information. In addition, where legally permissible to do so, (a) AbanteCart forum may respond to subpoenas, court orders, or legal process and establish or exercise its legal rights or defend against legal claims, which may involve the disclosure of Personal Information and (b) AbanteCart forum may share Personal Information when it believes it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of AbanteCart forum’s rules, or as otherwise required by law.

Cookies
Website site may use "cookies," which are small pieces of text that a website stores on a visitor's Web browser to remind the website about the visitor the next time they visit the website. AbanteCart forum does not store Personal Information in cookies.

AbanteCart forum may collect and analyze information about use of the website that does not identify individual users of the Website and may share such information with third parties.

AbanteCart forum employs appropriate physical, technical, and administrative safeguards to protect Personal Information from unauthorized access. While AbanteCart forum has implemented such safeguards, AbanteCart forum cannot and does not guarantee the complete security of Personal Information.

Disclaimer
AbanteCart forum expressly disclaims responsibility for the privacy policies and customer information practices of third-party Internet sites linked to our Website.

AbanteCart forum hold the right to delete or destroy accounts of customers providing fake details or creating fake accounts.

AbanteCart forum reserves the right to modify this Privacy Policy at any time, without prior notice, by posting any modifications on this Website. The user's continued access to or use of AbanteCart forum's Website shall be deemed to be their acceptance of this Privacy Policy, as modified. For this reason, AbanteCart forum encourages the user to review this Privacy Policy whenever they visit AbanteCart forum's Website.

2
FAQ & Tutorials / User Data Deletion
« on: September 16, 2021, 01:17:18 AM »
How to request the deletion of user data
To request deleting personally identifiable data, you need to send an email to help@abantecart.com with the subject: AbanteCart forum User Data Deletion

Enquiry must contain your forum loginname and email associated with your forum account.

In case you request us to remove data, we will respond within a reasonable timeframe. Requests typically receive a response within thirty (30) days

3
Embedding / Embed product to Wordpress
« on: March 25, 2021, 02:25:21 AM »
To embed products to the WordPress website please install our plugin
https://wordpress.org/plugins/abantecart-embedding/

AbanteCart 1.3 required

4
How-to questions / How to build subscription based ecommerce
« on: July 17, 2020, 08:06:52 AM »
This is a quick intro to subscriptions
The subscription business model is based on a customer paying a regularly recurring amount in exchange for the service. From hosting services to fitness membership or storage the subscriptions help building long term relationships with customers and recurring revenues.

Subscription models give customers the feeling of owning many different products without the cost, responsibility, and clutter of actually buying them.

Today, payment processors and ecommerce applications make it possible to set up and process recurring payments without massive investment.

AbanteCart Stripe Subscription module is a quick way to start offering subscriptions to customers, allowing different product/services variations,  subscription cycles and trial periods.

Subscription product types
Regular services or supplement, memberships, downloads, meal delivery services, educational memberships, car regular services or any regularly-purchased goods, like vitamins, skincare items, coffee, and pet food.

What is your subscription cycle?
A common subscription cycle is monthly, but don’t get stuck on that cycle. Stripe supports a daily, weekly and yearly cycle with flexible interval count. For example, you might subscribe the customer to every two weeks or every 5 days.

Using trial periods on subscriptions
Beat competitors and start a customer’s subscription with a free trial period. If that’s not your eCommerce subscription model, you can start subscriptions right away.

You have to convince your customers not only to buy your product. You also need them to sign up with you to get more of it on a regular basis. Your subscription eCommerce business will have a closer relationship with your customers than most eCommerce sites. A subscription might not seem much different from a one-time purchase. But to manage subscription payments you need to retain more information about your customers, so you can charge them automatically in the future and maintain appropriate access to your product.

Customer billing
With a subscription product, you need to be able to bill every cycle. Every time payment is due for a subscription, a draft invoice and new AbanteCart order are generated. If payment fails because of a card error such as a decline or require authentication to complete the payment process, AbanteCart notify the customer with ability to change payment method or confirm authorization.


Extensions to use.
AbanteCart Subscription payment https://marketplace.abantecart.com/stripe_subscriptions
keep your customers informed and updated with the latest products and news that is relevant to them. Send a mailing via the AbanteCart Send Mail feature or install Mailchimp extension. Mailchimp is the number one industry standard email marketing platform.
To help with fast and targeted search of your products http://marketplace.abantecart.com/elastic_search
Online chat to help customers select the right service https://marketplace.abantecart.com/live-chat

5
How-to questions / How to build digital products eCommerce
« on: June 18, 2020, 09:56:20 AM »
How to build digital products eCommerce

This is a quick intro for business process and best practice
Downloadable or digital products are easy to distribute, significantly more sustainable, can be replicated infinitely, and are oftentimes simpler to create. With little as one computer or tablet, any person is capable of making a digital product worthy of sharing or selling. No physical materials, factories, or staff required. Just a computer, a sprinkle of passion, drive, and some time.

Digital products have no complexities of shipping and handling, international customs, laws, importing, inventory management, and so on.

Running your own store requires that you draft up terms and conditions (as well as license agreements, if applicable) to protect you and your customers, and dictate how your products can be used.

Best practice of structuring digital products. What to disable and enable
Digital products do not require delivery, disable the “Require Shipping” setting in all your digital products.  When you add archived files to products make sure to use widely used and free archive formats like .zip. Avoid formats that are not available in all operating systems by default even if they provide better compression (.7z, .bzip, .xz, etc).
If your products require versioning, decide on your versioning policy and if you provide older versions for customers to download.

When you add files to products it is important to set the “Activated Order” status in which customers will be able to download files after purchase.

In case of multiple files in one product, display the versions or other text data you want to show customers with Download Attributes added to your digital product files.

Order fulfillment setup and handling.
By default, AbanteCart allows purchasing of digital products to registered customers.
If you want to make checkout and registration more comfortable to your guests and registered customers, you can enable AbanteCart Fast Checkout. Fast checkout allows guests to purchase digital products or products with downloads attached.

Make sure you configure a correct “Order Status” to activate downloads after purchasing.
“Order Status” is usually set to “Completed” but may be specific to the Success & settled order status managed in your payment settings. Consider setting your Payment method to the Authorize & Capture mode to allow customers to download immediately after a successful order is placed.

If you decide to release updates to existing customers, you can push new or updated files attached to products to already placed orders.

Important to note that digital products are targeted by fraudsters more frequently than fiscal products. You can use fraud detection tools to help you with preventing loss of digital products and chargeback fees. Fees can be very high.

Extensions to use.



6
General Discussion / 1.2.15 pre-release testing
« on: April 18, 2019, 09:47:19 AM »
Hello community!

We need your help to check 1.2.15 beta release

To test upgrade from 1.2.14 to 1.2.15 use attached upgrade archive Admin > Extensions > Install extensions > Extension upload (login to forum to see attached files)

For clean install please use https://github.com/abantecart/abantecart-src/archive/1.2.15.zip

7
For anyone who see this error after upgrade from 1.2.13 to 1.2.14

Error mean you skip the SQL part of your upgrade. The database is still 1.2.13
Please backup and upgrade your database manually:
1. change the database prefix to yours in upgrade.sql
2. Run modified upgrade.sql in your phpMyAdmin or command line tool
https://abantecart.atlassian.net/wiki/spaces/AD/pages/5275676/Upgrade+manually

8
News and Announcements / AbanteCart 1.2.13 is ready for community review
« on: August 16, 2018, 06:12:36 AM »
Hello,

v 1.2.13 is ready for community testing.
Please help us with final round of review and testing.

To get source to install:
https://github.com/abantecart/abantecart-src/archive/1.2.13.zip

You can test upgrade with key abantecart_upgrade_1213

Report issues here:
https://github.com/abantecart/abantecart-src/issues

Thank you for contributing into testing AbanteCart. Even a small help is very appreciated  :)

9
Payment Modules / CardConnect update
« on: January 05, 2018, 07:22:10 AM »
The new version of CardConnect payment released.

To install update go to Admin > Extensions > Install Extension > Extension Upload and select attached file.


You can also install with FTP

cardconnect 1.0.3 attached
 

10
News and Announcements / AbanteCart 1.2.12 is ready for community review
« on: December 21, 2017, 08:36:32 AM »
Hello,

v 1.2.12 is ready for community testing.
Please help us with final round of review and testing. We have week to review before official release. 

To get source to install:
https://github.com/abantecart/abantecart-src/archive/1.2.12.zip

Report issues here:
https://github.com/abantecart/abantecart-src/issues

Thank you for contributing into testing AbanteCart. Even a small help is very appreciated  :)

11
Documentations & Manuals / Documentation help
« on: December 13, 2017, 07:55:28 AM »
We are looking for the person who will be responsible for AbanteCart manual.

Our latest docs made with Confluence. It is easy to edit, add new and cross-link articles
https://abantecart.atlassian.net/wiki/spaces/AD/overview


12
AbanteCart v2.0 / Started 2.0 development
« on: October 11, 2017, 07:54:16 AM »
We start AbanteCart 2.0 development

Welcome your ideas and suggestions  :D

Please post ideas for discussion in this board

We'd like to learn more about your interest in AbanteCart with us.

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