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Messages - FG

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Support / Can You Show All Categories & Sub-Categories
« on: March 10, 2013, 08:54:26 AM »
Several of my categories have sub-categories.  What I would like to do is have the sub-categories shown all the time in the Categories block - at the moment on the categories are shown and the only way to see the sub-categories is to click on the category it belongs to.

Is there an easy way to do this?

Thanks.  :)

Support / Re: ssl_error_bad_cert_domain
« on: March 02, 2013, 10:39:41 PM »
You're quite right, it's an issue related to my host and not AbanteCart itself.

To save time and get things resolved ASAP I raised the issue on this forum and with my host and I can now confirm that they have set the SSL certificate up for me and I have now turned it on in AbanteCart so I'm nearly ready to start trading!


Feedback on My Store / Re: Just Wanted To Say Thanks!
« on: March 02, 2013, 06:14:52 AM »
Once again I find myself wanting to say thankyou to AbanteCart - I've just had a message pop up saying there is a new version out.  At first I thought 'great, I'll no doubt have to download a large .zip file, uncompress it and then read through pages and pages of instructions' - but no!  I pressed one button (yes one link) and it did it all for me!


I have now worked out the answer to my original question.

To get the 'Information' block to display on your site you need to choose the block called 'Content' as this is the block that automatically displays the 'Information' links on your AbanteCart.

Support / ssl_error_bad_cert_domain
« on: March 01, 2013, 12:47:24 PM »
I've just turned on SSL on my website and I now get an error saying "ssl_error_bad_cert_domain" - I'm guessing this is because it's a shared SSL certificate rather than a dedicated one.

I've searched the forum but cant find any mention of how to configure AbanteCart with a shared SSL certificate - can anyone let me know how to do this please as I'm nearly ready to start trading now.


Just to see if this was a one off blip I cleared all the logs but I have just noticed the error has come back as critical again.

Does anybody else know how to resolve this issue please?

General Support / Re: Contact Form Not Sending Me Emails
« on: February 26, 2013, 08:23:46 AM »
I've resolved the issue by not using the recommended setting of 'Mail' but using the 'SMTP' option instead.

General Support / Re: Contact Form Not Sending Me Emails
« on: February 26, 2013, 06:58:00 AM »
Are you got message "Your enquiry has been successfully sent to the store owner!" after sent?
What mail-service do you use?  Own or third party? for ex. gmail, yahoo, homail etc
try to set up mail-settings in admin of your AbanteCart like here,144.msg401.html#msg401
And try to send message from contact form to yourself.

Yes I get the successfully sent message but no email received. I'm not using SMTP as it says it recommends you use the Mail option so I've left it like that.  It sends out emails OK when you register as a customer so I know it's sending OK.  Does the Contact form use different settings?

General Support / Re: Contact Form Not Sending Me Emails
« on: February 25, 2013, 07:24:22 AM »
The server is sending emails OK as like I mentioned above a customer has already registered with my site and they have received an email from it.  I know this as they replied to the email asking why I hadn't responded to their question they put in the Contact form so I can see that the site has emailed out when the customer registered but nothing comes in me inbox when using the contact form.

I've just tried searching google for problems with AbanteCart and the contact form and get no relavent results.  You say this has already been answered before so can you please put a link to it in this thread so I can take a look please?

Thanks.  :)

General Support / Re: Contact Form Not Sending Me Emails
« on: February 25, 2013, 06:58:29 AM »
I've tried searching the forum and got no results.  I've just tried again and the only result I get is this thread!  :(

General Support / Contact Form Not Sending Me Emails
« on: February 25, 2013, 06:36:20 AM »
I'm going through the testing phase now of my new website and the Contact form isn't sending me any emails after filling it in.  I've already had one customer register and they filled out the contact form to ask us a question but after not hearing from us within a couple of days they replied to the email that AbanteCart sent thanking them for registering their account and I received that OK so the emails are going out to customers OK, just not to us via the Contact Us form.

What settings can I check to make sure it's setup OK?


I've tried to send you a PM but there doesn't seem to be an add attachments option but there is one when adding a post so I've (hopefully) attached it to this post.

Feedback on My Store / Re: Just Wanted To Say Thanks!
« on: February 24, 2013, 06:49:29 AM »
I've had a couple of queries recently about my store and have received replies very fast - it's nice to see an active and helpful support forum as it shows the product is alive and doing well.


General Support / Re: Latest Products Not Showing Items I Have Imported
« on: February 24, 2013, 06:45:23 AM »
I've just been uploading some more products to my store and I've tried it with and without dates and the items are not showing up in the Latest Items block.  :(

General Support / Re: Latest Products Not Showing Items I Have Imported
« on: February 24, 2013, 02:42:31 AM »
I've made sure I've entered the correct date but the only items showing in the Latest Products block are ones I have manually added to the site (i.e. not via CSV).

To test this, yesterday I manually created an item, i then exported my Products and deleted all but the latest item I have added and then used that as a template to add other like items but only the item I added manually shows up in the Latest Products block along with items I added last week.


I've just had a thought, should I be leaving the dates blank when uploading a CSV so AbanteCart sorts that out?  Could this be the issue?

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