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Shopping Cart Operations => Support => Extension Support => Topic started by: matencio on December 27, 2021, 03:04:56 PM

Title: How do I fix 403 error in text banner manager?
Post by: matencio on December 27, 2021, 03:04:56 PM

Hello all,
I bought the si_custom_theme today. Almost everything works and I'm very happy.

I'm trying to change the text in the text banner manager in Abantecart. When I try to save the new message I get this message:

Forbidden
You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

I know I have to change permissions but I can't find where I do that in the folders of the si_custom_theme. I'm using Filezilla. Can you point me to the location so I don't advertise I have server secure HTML code for my Tee shirt business?
Thanks,
Mike :-[

Title: Re: How do I fix 403 error in text banner manager?
Post by: abolabo on December 27, 2021, 04:01:11 PM

looks like you have a permission issue with "extensions" directory.
Can you post errors from error.log file?

Title: Re: How do I fix 403 error in text banner manager?
Post by: matencio on December 27, 2021, 04:08:19 PM

What should the extensions permission be?

Title: Re: How do I fix 403 error in text banner manager?
Post by: matencio on December 27, 2021, 09:41:35 PM

It didn't work. I found my error log. It's empty with no comments at all.

Title: Re: How do I fix 403 error in text banner manager?
Post by: Basara on December 28, 2021, 09:00:12 AM

Hello.
Contact your hosting https://abantecart.atlassian.net/wiki/spaces/AD/pages/3604484/Mod+security+403+406+error