Recent Posts

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11
Support / Re: I want to move to another web hosting. What should I do?
« Last post by kalin couture on November 21, 2022, 06:59:06 AM »
you can make your website backup and then change your name server, upload your website to another hosting thanks
12
AbanteCart v2.0 / Re: old analytics code to GA4
« Last post by Basara on November 21, 2022, 03:01:01 AM »
Hello.
The new analytics will be added in the next versions you can follow the GitHub tracker https://github.com/abantecart/abantecart-src/issues/1530
To grab clicks and page views you can add new Google Analytics via HTML block https://abantecart.atlassian.net/wiki/spaces/AD/pages/12419073/HTML+Block
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AbanteCart v2.0 / old analytics code to GA4
« Last post by Alfie86b on November 21, 2022, 02:53:38 AM »
Hi

Under system setting you cant put the new GA4 code in ONLY the old U code. Time is running out on analytics to use the old code.
To think that developers of the software would have updated it by now.

Can some help me i have read that i can post the code manually on the webpage but dont know how as i am not a computer expert.
cant they make it simple like the old U code you go in and type it in.

emailed them and ask them to help as there software is out of date, came back with a reply that i should ask here or pay them so that they can help. I think it is bad service as if they updated the software you just needed to go under system and change the code.

Please
Help
14
Extensions and Add-Ons / Re: Tax Invoice Module for Checkout
« Last post by llegrand on November 17, 2022, 09:59:34 AM »
Hello,  it is unclear what you are describing here. 

Have you set up the tax RATES for each location that you are required to collect tax?  See here for details
https://abantecart.atlassian.net/wiki/spaces/AD/pages/15761420/Tax+Rates

There is also a nice invoice function within the default AbanteCart -  that functions well as a picking/packing invoice.
It is an icon, looks like a doc,  located in the customer order info. 
Most find it adequate.

If this does not address your request,  please describe what is missing in more detail.

15
General Support / Re: Cant get checkout to work
« Last post by Brian on November 17, 2022, 06:22:47 AM »
The supplier of the extension worked it out for me.

It was having telephone number required for payment in the fast payments extension.

Deselecting this fixed my problem.

Thank you to all that replied
My shop is now fully operational 😁👍
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Extensions and Add-Ons / Tax Invoice Module for Checkout
« Last post by currong on November 17, 2022, 02:02:20 AM »
Is there an editable/customisable Tax Invoice that can be emailed to customers on product order (amount owed for ordered product) or on product sale completion (could be sent with the product on shipping).  There is an extension in the marketplace but difficult to tell whether it is suitable and also has not been updated and tested for v1.3.3.
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General Support / Re: Cant get checkout to work
« Last post by Basara on November 17, 2022, 01:17:48 AM »
Brian, I have had a similar experience with my setup.  The problem was a functional selection in the shipping module.  I am using the Paypal Commerce module for payment gateway and the Auspost Integration module for shipping.  In my case, I selected one of the options, ie. send by letter post, and the shipping estimate and payment function did not work.  Unselecting that option, and the system used parcel post and everything works fine.

I acknowledge that the modules you are using may be different but may help with the faultfinding with your setup.

Thank you for sharing your case. The issue can be related to the phone format bug in fast checkout and to solve it in 1.3.3 you need to disable Require phone setting in the fast checkout extension.
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General Support / Re: Notice: Impersonate mode for customer "guest" by ""
« Last post by currong on November 16, 2022, 05:51:06 PM »
Lee at WHY2 support

Huge thank you to Lee for this tip.  Problem sorted.
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General Support / Re: Cant get checkout to work
« Last post by currong on November 16, 2022, 05:45:58 PM »
Brian, I have had a similar experience with my setup.  The problem was a functional selection in the shipping module.  I am using the Paypal Commerce module for payment gateway and the Auspost Integration module for shipping.  In my case, I selected one of the options, ie. send by letter post, and the shipping estimate and payment function did not work.  Unselecting that option, and the system used parcel post and everything works fine.

I acknowledge that the modules you are using may be different but may help with the faultfinding with your setup.
20
General Support / Re: Notice: Impersonate mode for customer "guest" by ""
« Last post by llegrand on November 16, 2022, 05:33:38 PM »
hello,   I just tried your site on Firefox and Chrome,  and do not see that on Storefront

Perhaps,  clearing your cookies on your PC browser will help,  I am finding cookies are quite persistent at times.

If you are not familiar with the latest way to clear cookies for only one site,  just click on the padlock in the URL bar. You should see a cookies and the number of cookies in use.

Lee at WHY2 support
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