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eCommerce construction => How-to questions => Topic started by: Sebnose on December 03, 2020, 03:48:51 PM

Title: Customer comments on checkout page
Post by: Sebnose on December 03, 2020, 03:48:51 PM

Hello all,

As per the title I'd like to give my customers a space to write me a note on the checkout page (because I do home deliveries and they need to provide specific details) - is that possible?

Many thanks in advance

Title: Re: Customer comments on checkout page
Post by: llegrand on December 04, 2020, 12:30:30 AM

On default checkout  customers has a space to write comments .
try making an order  and checking out,  and you will see the comment section.

The new FastCheck out does not.

Title: Re: Customer comments on checkout page
Post by: Basara on December 04, 2020, 12:50:24 AM

Hello.
The new Fast checkout does have comments. You should enable it in the fast checkout settings

Title: Re: Customer comments on checkout page
Post by: llegrand on December 04, 2020, 07:57:16 AM

thanks for that info Basara,  I was unaware of that

Title: Re: Customer comments on checkout page
Post by: MarkV on December 08, 2020, 11:23:32 AM

Quote from: Basara on December 04, 2020, 12:50:24 AM

Hello.
The new Fast checkout does have comments. You should enable it in the fast checkout settings

Can't find. Where is that?

Title: Re: Customer comments on checkout page
Post by: llegrand on December 08, 2020, 07:40:18 PM

open the extension Fast checkout ,  will need to be installed to see the settings page

Show order comment field  -  turn it ON